Viscount Ramoshaba, MBA
Manager: Dealer Training at Daimler Truck Southern Africa- Claim this Profile
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Bio
Experience
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Daimler Truck Southern Africa Ltd
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South Africa
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Manager: Dealer Training
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Feb 2016 - Present
Key Responsibilities: Strategic Design - Ensure the analysis, design, development, implementation and evaluation of strategic training interventions aligned to the pre-determined strategy. Implementation of key deliverables on training as defined from time to time by both local business and Daimler AG. Maintain and develop key stakeholder relationships with DT&B Mandate functions and deliver training deliverables according to mandate requirements cost effectively and efficiently. Management of performance against key KPI's as agreed with DT&B brand leaders and direct line management. Ensure effective management of training suppliers in accordance with MBSA requirements and brand values. Manage the Dealer Training Academy's Budget - Manage and control the departmental budget to ensure that core targets are met. Reconciliation and review of the budget on a monthly and annual basis to ensure that all costs are aligned and within budget. Manage departmental employees to achieve department's organizational goals, training and development of employees, disciplinary policies and procedures, and performance objectives. To design the structure of the MBSA Dealer Training Academy based on the strategy, and capacitate, mentor, empower, project manage, and coach the staff and external Service Providers to optimise the achievement of the Academy's strategy and performance objectives in line with company policies, procedures and compliance requirements. Show less
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Mercedes-Benz South Africa
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South Africa
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Automotive
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700 & Above Employee
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Manager: CharterWay
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Sep 2013 - Jan 2016
Key responsibilities: Design, implement and monitor CharterWay strategy and ensure integration of strategy in overall MBSA commercial vehicles strategies. This includes alignment with all value chain partners. Ensure regular reporting on volume, penetration, price and profit planning and steering, according to CharterWay international templates. Conduct market and competitor analysis on products similar to CharterWay. Implement product lines defined in the CharterWay product house including provision of terms and conditions. Ensure that dealers, salesmen and servicemen are trained on CharterWay products and processes. Implement dealer steering as well as Co-steering and collaboration with Regional Sales Managers, MBFSSA business managers, Contracts Administration as well as After Sales (regarding service/maintenance contract administration, risk management, claim assessment, costing). Manage the CharterWay business operations and build effective relationships with Key Fleet Owners. Provide ongoing support to Business Units by means of structuring Value-Chain based campaigns in order to support new vehicle sales. Actively collaborate with Business Units on an ongoing basis. Show less
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Manager: Dealer Network Support
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Nov 2011 - Aug 2013
Key responsibilities:Introduce and execute MBSA strategic InitiativesBenchmark dealer financial performance, identify risks and agree dealer action plans to mitigate risks and improve operational & financial performanceFacilitate procedures on problems (Dealer/MBSA) resolution where normal systems failFacilitate and execute open communication and sound relationships through Dealer visits, structured interventions and individual contact on all retail topicsManage Dealer start-up, induction and termination processesNegotiate and agree network retail representation and investment per dealer territory with DealersDevelop Dealer business plans, negotiate and agree Dealer facility investment viabilityDiscuss and define counter measures at the Dealer Risk meeting for identified "Risk Dealers"Define a development plan including facility investment and timeframe for "Own Retail" Show less
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Manager: Dealer Monitoring and Internal Risk Control
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Mar 2008 - Oct 2011
Key responsibilities:Manage Floor plan/used plan auditsManage New Distribution Policy auditsManage maintenance and warranty auditsManage value added services auditsManage FAIS act auditsManage Business Risk Management (BRM) processes for Mercedes-Benz Group of CompaniesManage internal audits for Mercedes-Benz Group of ComapniesManage the security function (including expat security)Liase with Daimler AG (DAG) Corporate Audit (CA) on matters of audits and fraudLiase with the Best Practice Office (BPO) on matters of the Ethic LineManage the budget/expenses for the DM & IRC departmentStaff management and development Show less
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Manager: Dealer Monitoring
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Feb 2007 - Feb 2008
Key Responsibilities:Manage Floor plan/used plan auditsManage New Distribution Policy auditsManage maintenance and warranty auditsManage value added services auditsManage FAIS act auditsManage the budget/expenses for the Dealer Monitoring departmentStaff management and development
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Key Accounts Manager
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Sep 2004 - Jan 2007
Key responsibilities:Manage key accounts planningManage requirements of clientsManage the communication of informationAddress customer queries and concernsManage the establishment and maintenance of customer relationshipEffectively manage and develop staffManage the operating budget
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General Manager - Operations Support
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Feb 2004 - Aug 2004
Key responsibilities:Manage the following:Monthly fuel billingFuel fraudTraffic finesVehicle registration and licensing renewalFleet InsuranceContract administrationCompany carsOperating budgetStaff management and development
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SC Johnson A Family Company
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Rosslyn- Pretoria
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Financial Manager
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Aug 2002 - Jan 2004
Key responsibilities: Setting up of standard costs Maintenance of the costing system Month-end reporting Reconciliations Forecasting Budgeting Capital expenditure reporting Full financial support of the manufacturing management team Manage the departmental budget Staff management and development Key responsibilities: Setting up of standard costs Maintenance of the costing system Month-end reporting Reconciliations Forecasting Budgeting Capital expenditure reporting Full financial support of the manufacturing management team Manage the departmental budget Staff management and development
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SABMiller
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Food & Beverages
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700 & Above Employee
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Distribution Manager
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Nov 2001 - Jul 2002
Key responsibilities:Fleet managementManagement of customer service in line with Tailored Service PackageSupplier contract managementOwner drivers contract managementManage the operating budgetStaff management and development
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Warehouse Manager
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Dec 2000 - Oct 2001
Key responsibilities:Stock level and stock rotation managementManagement of the Call and Collect areaCash managementStock and cash reconciliationManage the operating budgetStaff management and development
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Management Trainee Operations
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Apr 2000 - Nov 2000
Key responsibilities:Project management in operations
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Management Accountant (Sales and Distribution)
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Oct 1998 - Mar 2000
Key responsibilities:Overall management of the regional income statement related itemsMargin analysis and reportingMix variance analysis and reportingUsage variance analysis and reportingPrice variance analysis and reportingFreight cost analysis and reportingControllable and non-controllable fixed costs analysis and reportingPreparation of budgets and quarterly profit forecastsStaff management and development
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Acting Management Accountant
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Jan 1998 - Sep 1998
Key responsibilities:Overall management of the income statement related items
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Management Accountant Trainee
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Mar 1997 - Dec 1997
Key responsibilities:Projects in operations to get a better understanding of the FMCG business
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Vaal Reefs Exploration and Mining Company Limited
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Orkney Area, South Africa
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Cost Accountant
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Apr 1996 - Feb 1997
Key responsibilities: General costing function which includes preparation of budgets, preparation and analysis of month-End reports, payment and reconciliation of suppliers accounts Key responsibilities: General costing function which includes preparation of budgets, preparation and analysis of month-End reports, payment and reconciliation of suppliers accounts
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Vaal Reefs Explorationand Mining Company Limited
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Orkney Area, South Africa
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Assistant Cost Account
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Nov 1995 - Mar 1996
Key responsibilities similiar to the Cost Accountant position above Key responsibilities similiar to the Cost Accountant position above
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Vaal Reefs Exploration and Mining Company Limited
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Orkney Area, South Africa
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Accountant
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Jan 1994 - Oct 1995
Key responsibilities involved assisting the Cost Accountant, as part of my training and development. Key responsibilities involved assisting the Cost Accountant, as part of my training and development.
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Education
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Regent Business School
Master of Business Administration (M.B.A.) -
Wits University
Bachelor of Commerce (BCom), Accounting