Mental Health Clinician/Clinical Operation Manager

• Aug 2020 - Present

Working collaboratively within a multidisciplinary health team, providing diagnostic assessment and treatment to clients from all ages. develop approaches to address emotional issues, shore up skills in coping and communication, improve self-esteem, promote changes in behavior and strive for improved mental well-being. Facilitating behavioral change. As a clinical Operation Manager and Supervisor:Develop trainings for all clinical staffKeep track of operational changes create monthly reportsMonitor clinical operationsAttend meetings, interview potential candidates for mental Health clinician’ roles, maintain positive relationships with stakeholders and prepaid for auditsSpearhead Quality Assurance team Show less

Clinical Operations Manager

• Aug 2020 - Present

Director of Inpatient Clinical Services

• Mar 2020 - Aug 2020

Licensed Clinical Professional Counselor

• Oct 2019 - Mar 2020

Clinical Director

• Aug 2018 - Nov 2019

Therapist, MH and SU

• Feb 2018 - Aug 2018

Director Of Operations

• 2015 - 2017

• Responsible for the overall coordination and management of all programs in Outpatient Services including Therapy, Care Management, Soar, Crisis Team, Housing, Medical, and front-end staff. • Supervision of clinical and non-clinical staff members. • Plan, initiate and maintain quality standards for client care • Monitor compliance with of Medicaid and Carf requirements as well as federal and state regulations. • Establish and maintain professional relationships with mental health providers in the community. • Handle the tasks of organizing, planning and managing mental health services for chronic SPMI clients in the community. • Writing program plans for outpatient services. • Responsible for hiring and firing of clinical and non-clinical staff as well as evaluating performance outcome. • Reorganized the different outpatient programs to enable closer cooperation and provide better client care. • Optimized work schedules resulting in more effective services and increased revenue. • Provide training to staff to ensure effective treatment plans and favorable treatment outcomes. • Raised clinical performance and enthused developments in client care by employing strong clinical aptitudes to provide person-centered therapy directed to the needs of each individual. • Valued by clients and staff as trusted advisor and leader delivering highest level of care and supplying exceptional client services through collaboration with treatment team of clinical social workers, psychiatrists, and counselors to develop highly-effective individual care. Show less

Director of Outpatient Services

• 2014 - 2015

Performed duties under the instructions of the Clinical Director. • Provided training, supervision and leadership to staff on core functions to optimize care for clients with substance abuse, mental health or co-occurring issues. • Supervised, encourages and motivated clinical staff. • Enhanced operational capabilities by creatively introducing individual therapy/counseling services for clients suffering mental health disorders, substance abuse or both using an empathetic person-centered approach. • Elevated clinical performance and stimulated improvements in client care, utilizing strong clinical skills and working with dual diagnosis clients, providing services tailored to the mental health needs of each individual. • Spearheaded the development of the Crisis Response Team • Collaborated in multiple quality improvement teams. Show less

Director Inpatient Crisis Recovery Unit and ACT team

• 2012 - 2014

• Responsible for the overall coordination and management of both programs.• Supervision of 20+ clinical and non-clinical staff members.• Plan, initiate and maintain quality standards for client care in mental health outpatient and inpatient treatment.• Handled the tasks of organizing, planning and managing mental health services for chronic SPMI clients in the community as well as clients admitted to the inpatient unit.• Performed duties under the instructions of the Clinical Director.• Responsible for hiring and firing of clinical and non-clinical staff as well as evaluating performance outcome.• Reorganized both programs to enable closer cooperation and provide better client care.• Optimized work schedules resulting in more effective services and increased revenue.• Encouraged and stimulated staff to improve quality of care by using different approaches to the needs of our severely mentally chronically ill clients.• Improved effective aptitudes in staff by providing training, direction, and leadership• Raised clinical performance and enthused developments in client care by employing strong clinical aptitudes to provide person-centered therapy directed to the needs of each individual.• Valued by clients and staff as trusted advisor and leader delivering highest level of care and supplying exceptional client services through collaboration with treatment team of clinical social workers, psychiatrists, and counselors to develop highly-effective Show less

Supervisor MH and SU clinical staff and Mental Health Clinician

• 2007 - 2012

Commanded outstanding clinical leadership as a therapist and as a supervisor over substance use therapists, mental health therapists, and case managers at Davis Behavioral Health with ability to serve mental health clients and substance use clients, in addition to dual diagnosis clients, through comprehensive knowledge of mental health/substance use issues and extensive therapeutic experience serving clients’ needs.