Virginia Neal
Customer Service Representative at Milwaukee Health Services, Inc.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
US
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Bio
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Experience
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Milwaukee Health Services, Inc.
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Hospitals and Health Care
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100 - 200 Employee
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Customer Service Representative
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Apr 2015 - Present
answer calls and respond to emails •handle customer inquiries both telephonically and by email •research required information using available resources •manage and resolve customer complaints •provide customers with product and service information •enter new customer information into system •update existing customer information •process orders, forms and applications •identify and escalate priority issues •route calls to appropriate resource •follow up customer calls where necessary •document all call information according to standard operating procedures •complete call logs Show less
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Education
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Cardinal Stritch University
Business Management, Social Work -
James Madison High School
diploma, General Studies
Community
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