Experience

MEMCO/MICROKEY by AVIRE | España
• Spain
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Customer Service

  • Jul 2019 - Present

MOMENTUM TASK FORCE
• Spain
• Advertising Services
• 100 - 200 Employee
• Comercial

  • Mar 2019 - Present


NOBBYS ARC – AUSSIE HOPE PTY LTD

• Customer Service Specialist

  • Nov 2015 - Jul 2018

   Manage all business areas: finance, accounting, payroll, budgeting, recruiting, suppliers.  Identify opportunities to improve company operation; making continuous analysis of the market for new business opportunities.  Continuous contact with customers to identify needs and preferences, and in conjunction with market trends, promote and bring new ideas.  Collaborate in the selection, training and staff supervision; working in conjunction with 2IC in defining policies and procedures for the team members. Scheduling staff according to Customer Demand. Show less



TOTAL CAR WASH, S.A

• Manager

  • Mar 2008 - Feb 2014

   Capitalize opportunities to improve company profit, negotiate product deals and partnerships with vendors and suppliers.  Responsible of the daily business operation: staff management, inventory control, personnel selection, training, problem solving. Develop team knowledge for assuring quality service.  Managed overall vehicle flow and production in car wash operation and ensured car wash compliance with government standards.  Trained and coached employees on car wash duties, meet, greet, and deliver customer vehicles. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Tecnology Manager

  • May 1987 - Sep 2009

   Information Technology Manager and Project Manager Specialist, with experience leading IT Departments and implementing Technology Projects by coordinating IT end user support teams, including complex network & voice infrastructure. Accounts Delivery Manager experience managing multi-country regional projects.  Latin America Region IT User Support Manager: responsible for the delivery of User Support services to all the Latin America Region (LAR) of HP, as the LAR sponsor Manager of the First Point of Contact implementation. Also act as the link to the Americas Information Technology User support organization.  Responsible of revamping the LAR Information Technology Helpdesk strategy across the regions.  Account Delivery Manager for HP Customer in Latin America Region North responsible for all infrastructure service delivery to the HPIT customers.  Developed an excellent team of empowered managers cross-countries that delivered with quality, efficiency and positive results, constantly innovating and improving KPIs and SLAs. Show less