Experience

Marshall & Sterling

• United States
• Insurance
• 300 - 400 Employee

• Group Benefits CSR

  • Nov 2020 - Present

• Group Benefits ACSR

  • Jun 2019 - Nov 2020



Mary Ellen Roth State Farm Agency

• 982 Main Street Fishkill, NY 12524

• Insurance Account Representative

  • Sep 2014 - Jun 2019

  Selling and servicing home, auto and life insurance as well as bank products. Selling and servicing home, auto and life insurance as well as bank products.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Lead Expert of the Woman's Department

  • May 2011 - Apr 2014

  ● Perform Leader on Duty responsibilities ● Supervise, coach, and encourage associates ● Train new associates ● Provide and promote customer service ● Resolve customer service issues ● Participate in the planning and execution of monthly store set up ● Open and close department store ● Perform Leader on Duty responsibilities ● Supervise, coach, and encourage associates ● Train new associates ● Provide and promote customer service ● Resolve customer service issues ● Participate in the planning and execution of monthly store set up ● Open and close department store



Creative Media Productions, Inc.

• LaGrangeville New York

• Graphic Artist

  • Dec 2006 - Mar 2011

  ● Coordinated onsite graphics and production support for corporate national meetings ● Maintained smooth flow of event schedules, troubleshot and resolved issues ● Assisted in the production of video shoots for corporate training videos ● Created and maintained websites ● Designed and created print, video, and web graphics for corporate clients ● Developed e-learning programs and interactive games ● Coordinated onsite graphics and production support for corporate national meetings ● Maintained smooth flow of event schedules, troubleshot and resolved issues ● Assisted in the production of video shoots for corporate training videos ● Created and maintained websites ● Designed and created print, video, and web graphics for corporate clients ● Developed e-learning programs and interactive games



Courtyard by Marriott

• Hospitality
• 700 & Above Employee

• Front Desk Manager / Customer Service

  • 1999 - 2003

  ● Provided customer service ● Trained new associates ● Handled accounts receivable and resolved credit card disputes ● Assisted management with everyday responsibilities ● Awarded “Employee of the Month” and “Employee of the Quarter” ● Provided customer service ● Trained new associates ● Handled accounts receivable and resolved credit card disputes ● Assisted management with everyday responsibilities ● Awarded “Employee of the Month” and “Employee of the Quarter”