Experience

British Academy of Jewellery

• United Kingdom
• Education
• 1 - 100 Employee

• Funding and Compliance Lead

  • Mar 2020 - Present

  • Ensure that enrolment paperwork for all courses, submitted to the MIS department, is accurate and complies with funding requirements• Ensure that all paperwork is submitted in a timely fashion and in-line with Funder deadlines, liaising with the Head of MIS to track the level of funding available for throughout the year• Process incoming applications, checking qualifications, validity and results, monitoring consistently the responses of applicants to decisions and provide data to all departments on applicant status, payment, and workflow• Ensure the correct procedures are followed when dealing with fraudulent applications, applicants with criminal convictions and non-eligible applicants• Ensure that all other admissions related activities such as processing learner loans, student travel card applications, are carried out in a timely manner and in line with deadlines• Use the CRM and admissions software, ensuring it is fully updated with accurate information as required, and producing reports to include updates, pipeline and business development activity on a regular basis• Manage and train a team of admissions staff to ensure the smooth running of the admissions process• When required, liaise with tutors regarding registers and learner attendance related issues• Evaluate administrative processes, to identify and recommend areas for improvement and update in accordance with any changes required by BAJ or Funders• Represent the organization and conduct yourself in a courteous and professional way, ensuring a high level of quality and customer service• Undertake any additional projects or tasks that are required.

• Senior Administrator

  • Jan 2020 - Feb 2020

  Recruitment and Admission Department• Assist with the recruitment of suitable learners for a range of programmes and courses to help develop their skills and make them more able to find employment;• Provide IAG to learners as part of the enquiry and sign up processes;• Support the recruitment team with the organization and scheduling of open days and other recruitment events ;• Schedule appointments with key stakeholders and clients ;• Organise learner assessment sessions, oversee and mark assessment tests and ensure learners submit all required paperwork prior to commencement of their course.• Provide a proactive, customer focused admissions service that includes: taking responsibility for making decisions and processing applications from Home, EU and international students in accordance with funding eligibility criteria.• Use the CRM system, ensuring it is fully updated with accurate information as required, and producing reports to include updates, pipeline and business development activity on a regular basis;• Check and submit all the applicants paperwork on time in order to be processed bythe MIS department promptly.• Evaluate learner engagement activities, and administrative processes, to identify areas for improvement, proposing alternative activities that could increase learner engagement;• Promote the services and products provided by the organization at every opportunity, including external events, meetings and communications;• Undertake any additional projects or tasks that are required by the head of recruitment and admission.



Free2Learn

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Management Information System Officer

  • Jan 2018 - Dec 2019

  • Assist and support the co-ordination and delivery of the work of the MIS Team. • Develop, implement and maintain appropriate systems and procedures for the collection, maintenance, integrity and currency of data. • Support the MIS Manager with the system administration of the student records database to include documentation of system enhancements and the application of upgrades. • Support the MIS Manager with the co-ordination and production of external returns/reports/data. • Support the MIS Manager in the management of resources, including the production of the college timetables where appropriate. • Support the MIS Manager by ensuring that college and trust data, such as student records and enrolments, is accurate. • Support the MIS Manager by liaising with other trust/college teams, departments, working parties and individuals to ascertain their requirements regarding data storage, access, reporting facilities and training needs. • Process student changes of course and withdrawals. • Liaising with staff, managers and Student Services regarding the completion of relevant paperwork. • Support the MIS Manager in the identifying and developing skills and knowledge required across the MIS Team in order to reflect developments in systems and software, reforms of funding and reporting methodologies, evolving needs and the dynamic educational context. • Support the development of quality assurance mechanisms within the MIS Team and support the MIS Manager in developing and maintaining systems and procedures to ensure the integrity of ILR data to satisfy the Audit Committee and external auditors. • Assist with all aspects of data, functionality and configuration of student systems, in conjunction with relevant members of Senior Management and through liaison with external developers.



Fresh Fitness Food

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• nutrition admin

  • Oct 2017 - Dec 2017

  • Ensuring report tables and listing accurately reflect data within a database. • Entering data accurately onto computerising databases and Excel spreadsheets. • Locate and correct data entry errors. • Maintain logs of activities and completed work. • Ensuring documents meet required quality standards. • Data manipulation in Excel spreadsheets. • Occasionally carrying out various administration tasks. • Ensuring report tables and listing accurately reflect data within a database. • Entering data accurately onto computerising databases and Excel spreadsheets. • Locate and correct data entry errors. • Maintain logs of activities and completed work. • Ensuring documents meet required quality standards. • Data manipulation in Excel spreadsheets. • Occasionally carrying out various administration tasks.



Interexchange srl

• Senior Administrator and PA

  • Dec 2008 - Jun 2016

  • Provide all aspects of administrative and scheduling support including handling information requests, performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. • Coordinating travel and accommodation arrangements as well as managing meeting schedules and planning company agenda. • Respond to inquiries and help resolve problems impacting IDS. • Leasing with domestic and international customers, suppliers and sales reps. • Responsible for planning and presenting regular accounting services to leadership team. • Financial Planning & Reporting – Synchronise & update monthly revenue reports versus, budgets and forecasts. • Financial Management - Manage monthly billing & invoicing process, providing a first point of contact service to internal & external sources. Managing bank accounts. • Maintain systems and processes necessary for tracking, planning of shipping and delivery. Managing and maintaining accurate records. • Established good working relations with all levels of seniority across the business. Warehouse and store management, managing staff and stock levels. Maintained effective relationships with suppliers & agencies to help exceed client expectations.