Product owner

• Nov 2021 - Present

IT Business Analyst

• Feb 2019 - Nov 2021

* Business analyst (Agile, Scrum, Kanban) - Gap analysis - Collaborate with business owners and managers to elicit, translate and document business requirements in the format of product epics, features, user stories and acceptance criteria - Coordinate and facilitate elicitation and requirement review meetings with external business stakeholders and product teams - Assist with testing of product functionality to validate whether the requirements have been met and to ensure that the desired state has been reached - Assist with user acceptance testing and post-production support i.e. product training and help desk - Assist with the development of User Interface (UI) design specifications i.e. wire-frames, interactions and user flows * Product owner / Scrum master - Refinement, grooming and prioritization of product and team backlogs - Plan and lead Agile ceremonies Show less

DTC Business Systems Analyst

• Jul 2015 - Mar 2017

* E-com support- Receive, review and solve requests and issues related to business use or implemented e-com and Retail systems and processes- Support e-com technical team on any deployment and upgrades in Europe.* Business analyst- Translate European Retail and e-com business requirements into functional specifications and ensure they are delivered- Assist the global DTC team in the development of technical analytical skills, business understanding and e-com and retail configuration- Create and provide training material- Develop and execute test specifications, document results, re-test. Show less

Retail IT Coordinator

• May 2006 - Jun 2015

* Deployment of the Retail POS software (Colombus and Colombus Retail from Cegid) back office and front office - Adapt and configure software with existing processes- Train 20 store managers in Europe- Train back-end users at head office- Create and update training document- Support back-end and front-end users daily* Project management :- Store openings (POS training, store configuration in software)- System updates and upgrades* Data analyst- Build and improve reports for managements- Data input and managements- Sales administration Show less

Assistant Manager

• Feb 2002 - Feb 2005

Buying Sales Stock management / Inventory Merchandising Customer Service Buying Sales Stock management / Inventory Merchandising Customer Service