Virginia Boschi

Supervisor at Oomomo Canada Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • Italian Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Bio

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Credentials

  • Color Trends
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Building Customer Loyalty
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Communicating in the Language of Leadership
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Digital Body Language
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Mastering Conversations in Retail Sales
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Persuasive Selling
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Retail Customer Service
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Retail Sales Foundations
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Retail Sales Management
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Simple Manager Tools that Cure the Under-Management Epidemic
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Winning Back a Lost Customer
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Intermediate Typing Certificate
    Typing.com
    Jun, 2020
    - Oct, 2024

Experience

  • Oomomo Canada Ltd.
    • Canada
    • Retail
    • 1 - 100 Employee
    • Supervisor
      • Feb 2022 - Present

      Overseeing the store daily routine (opening and closing). Preparing daily sales deposits, setting up cashier tills, daily treasury. Manage store inventory and customers special orders. Load and unload merchandise for sales floor distribution. Ensure that displays and products on shelves meets company standards. Resolve customer complaints promptly and professionally. Training staff on cashier duties, customer service matters, stocking up products and sales. Loss prevention and shrinkage control. Scheduling the staff effectively to ensure the business needs and the manpower requirements are met. Obtaining quotes and scheduling store hardware and software maintenance to ensure smooth day to day operations. Dealing with in store emergencies and software/hardware malfunctions. Show less

    • Keyholder
      • Dec 2020 - Feb 2022

      Overseeing the store daily routine (opening and closing). Preparing daily sales deposits, setting up cashier tills, treasury. Manage store inventory and customers special orders. Load and unload merchandise for sales floor distribution. Ensure that displays and products on shelves meets company standards. Resolve customer complaints promptly and professionally. Training staff on cashier duties, customer service matters, stocking up products and sales. Filling E-Shop orders and preparing the paperwork necessary for the E-Shop operations. Show less

  • BraTopia
    • Canada
    • Retail
    • 1 - 100 Employee
    • Fitting Consultant
      • Sep 2020 - Nov 2020

      Create a better understanding of the store services and products. Ensuring that each and every customer leaves the store feeling educated, empowered and a little more comfortable in his own skin. Creating memorable experiences for all clients. Running the cash register, receiving new items (shipments) and ensuring that the store is maintained clean and organized at all times. Upselling and cross selling imported high quality lingerie. Meeting and exceeding the weekly and monthly sales goals as set by management. Show less

  • Oomomo Canada Ltd.
    • Canada
    • Retail
    • 1 - 100 Employee
    • Supervisor
      • Oct 2019 - May 2020

      Overseeing the store daily routine (opening and closing). Preparing daily sales deposits, setting up cashier tills, treasury. Manage store inventory and customers special orders. Load and unload merchandise for sales floor distribution. Ensure that displays and products on shelves meets company standards. Resolve customer complaints promptly and professionally. Training staff on cashier duties, customer service matters, stocking up products and sales. Overseeing the store daily routine (opening and closing). Preparing daily sales deposits, setting up cashier tills, treasury. Manage store inventory and customers special orders. Load and unload merchandise for sales floor distribution. Ensure that displays and products on shelves meets company standards. Resolve customer complaints promptly and professionally. Training staff on cashier duties, customer service matters, stocking up products and sales.

  • Urban Thrift
    • Canada
    • Retail
    • 1 - 100 Employee
    • Shift Supervisor
      • Jan 2015 - Sep 2019

      Greeting customers on their arrival and explaining the store's unique pricing system. Overseeing the store daily routines. Motivate the staff members to achieve daily sale goals. Training new employees. Maintain the store floor clean and organized (shop floor end of day cleaning). Supervise staff members so that all the daily tasks are completed timely. Reduce and reprice sales items in line with the company pricing system. Perform all closing duties (cashing up, prepare daily sales report and deposit slip). Produce marketing content for the store Social Media accounts (Facebook and Instagram). Show less

Education

  • NEMO NT - Academy of Digital Arts
    Web Design
    2007 - 2009
  • I.T.I.S. S.Fedi
    High School Diploma, Information Technology
    2001 - 2006

Community

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