Branch Manager

• May 2020 - Present

All types of credit and advance to priority sector through various government schemes, credit monitoring through regular review of advance and recovery in non performing assest. All types of credit and advance to priority sector through various government schemes, credit monitoring through regular review of advance and recovery in non performing assest.

Manager

• Jul 2019 - Apr 2020

Manager

• Mar 2018 - Jul 2019

As Backup Bm or PB authoriser handling branch operations , customer service and branch sales. As Backup Bm or PB authoriser handling branch operations , customer service and branch sales.

Regional Risk Manager

• Jun 2016 - Oct 2017

Worked as RRM/Branch Auditor for RIB Indore region handling 16 branches on bimonthly review process.

Deputy Branch Manager

• Feb 2013 - Jun 2016

Maintaining Process and Compliance Major Focus on Branch Health include service quality and adherence parameters like AML, EDD, loan overdue and service rejection control New Business Acquisition and Focus on CASACustomer Service includes handling all banking queriesHave Expertise in Branch banking process including cash,demat service and NRI customer serviceMaintaining all Monthly and quarterly branch reports like CAT2,CAT5,QRS,PFORM, COMP1, COMP2, FORMAT F,and MITRAAs a Branch Auditor was handling 16 branches and 2 clusters in indore region. I was reporting to Zonal risk Manager. I was doing branch audit on bimonthly basis by visiting off-site branches on standard query sheet check compliance parameters and provide ratings to branch. Show less

Customer Service Manager

• May 2012 - Jan 2013

Customer Service including cash and non cash customer handling.