Experience

Technology Ventures

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Principal Recruiter

  • Dec 2022 - Present



Bravens Inc.

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Team Lead - Talent Acquisition

  • Oct 2021 - Dec 2022

  Bravens Inc. (An Ampcus company) • Accounts and Delivery management • Communicate with the clients to get a clear view on their hiring needs and organizational goals. • Define job description and document specifications. • Updating current and designing new recruiting procedures. • Supervising the recruiting team and reporting on its performance. • Keeping track of recruiting metrics • Assign the requirements to the recruiters and check the quality of submissions. • Offer negotiation • Coordinate with Background check and accounts team. • Search for and enforce new sourcing methods to find job candidates • Suggest ways to improve the employer's brand • Experience in screening and interviewing job applicants • Involved in recruitment training • Strong leadership and team management skills. Show less



Ampcus Inc

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Senior Talent Acquisition Specialist / Team Lead

  • Aug 2015 - Dec 2022

  Ampcus Inc. is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company. Assist clients in recruiting NonIT and IT Professionals for full time and contract positions all across USA. Review and understand technical and functional job requirements. Focused in the placement of Software Engineers/Architects (Distributed and Mainframe), Database Architects/Developers/Administrators, Network/System/Security Engineers, Web Developers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, and Business Analysts. Dealing with consultants on H1B, TN, EAD’s, GC and CITIZEN, etc. Negotiating the rates on Contract, Contract to hire and full time jobs. Expertise in using job portals like Dice, Monster, Career Builder, TechFetch, Ladders, Indeed etc. Strong knowledge on various US Tax terms such as W2, Corp 2 Corp, 1099. Proficient to operate VMS portal as FIELDGLASS, Beeline, PeopleSoft Services Procurement (sPro), ZeroChaos etc. Setup web-recruiting strategy, selected passive web search tools like Google, and LinkedIn etc. Search Techniques includes: Boolean Expression, use-to exclude, single word with multiple word phrases. Use this and other sources like references and employee referrals. Aware of full time benefits, Health and Dental Insurance for W2 employees. In-depth knowledge of Applicant Tracking Systems like Job Diva. Discuss with the team to narrow down the search to reach the perfect candidate. Research new technologies. Follow up with candidates. Daily reporting to Clients and evaluating feedback. Show less



R - TECH SOLUTIONS LTD

• United Kingdom
• Chemical Manufacturing

• Senior Customer Service Representative

  • Aug 2014 - May 2015

  Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile



GroupOn Technologies Private Limited

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Customer Service Executive

  • May 2013 - Mar 2014

  Answer calls and respond to emails Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Update existing customer information Process orders, forms and applications Identify and escalate priority issues follow up customer calls where necessary Answer calls and respond to emails Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Update existing customer information Process orders, forms and applications Identify and escalate priority issues follow up customer calls where necessary