VIR-BON OVBIAGELE

Customer Success and Collections at Carbon
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG

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Credentials

  • Leadership: Practical Leadership Skills
    Udemy
    Feb, 2021
    - Nov, 2024
  • Become a Customer Service Specialist
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Introduction to Power Query
    dbrown consulting
    Jul, 2020
    - Nov, 2024
  • CFI - Introduction to Banking.
    Corporate Finance Institute® (CFI)
    Jun, 2020
    - Nov, 2024
  • Excel Data Visualization: Mastering 20+ Charts and Graphs
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Excel: PivotTables for Beginners
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Fundamentals of Credit
    Corporate Finance Institute® (CFI)
    Jun, 2020
    - Nov, 2024
  • Certificate in Fire Accident
    Department of Petroleum Resources (DPR)
    Aug, 2015
    - Nov, 2024
  • Certificate in First Aid and Cardio Pulmonary Resuscitation (CPR)
    Novelle Center
    Aug, 2015
    - Nov, 2024
  • Certificate in Risk Assessment
    Department of Petroleum Resources (DPR)
    Aug, 2015
    - Nov, 2024
  • HSE level 1 (Award in Health and Safety at Work)
    British International Safety Organization BISO (Novelle Center)
    Aug, 2015
    - Nov, 2024
  • HSE level 2 (Risk assessment Practical Application)
    British International Safety Organization BISO (Novelle Center)
    Aug, 2015
    - Nov, 2024
  • HSE level 3 (Award in Environmental Awareness)
    British International Safety Organization BISO (Novelle Center)
    Aug, 2015
    - Nov, 2024
  • Forms of Business Structure
    Corporate Finance Institute® (CFI)

Experience

  • Carbon
    • Customer Success and Collections
      • May 2016 - Present

      •Attracts potential customers by answering product and service questions; suggesting information about other products and services.•Opens customer accounts by recording account information.•Maintains customer records by updating account information.•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to… •Attracts potential customers by answering product and service questions; suggesting information about other products and services.•Opens customer accounts by recording account information.•Maintains customer records by updating account information.•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Show more Show less

  • Airtel Nigeria
    • Customer Service Representative / Shop Consultant
      • Apr 2016 - May 2016

      * Promoting and selling products or services and building strong commercial relationships.* Act as liaisons and establish trust between companies and clients.

  • OUTCESS SOLUTIONS NIGERIA LIMITED
    • Contact Center Agent
      • Nov 2015 - Apr 2016

      • Resolving customer problems. • Providing guidance. • Advising about products and services.• Taking notes of conversations with customers. • Selling products through telemarketing.

Education

  • LAUTECH - Ladoke Akintola University of Technology, Oyo
    -

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