Information Technology Manager

• Nov 2021 - Present

System Administrator / IT Officer

• Oct 2018 - May 2021

System Administrator

• Oct 2016 - Sep 2018

System Support

• Oct 2014 - Nov 2016

Inventory management System Administration Network Administration ERP Development Inventory management System Administration Network Administration ERP Development

Telecom Tecchnician

• Mar 2011 - Aug 2013

• Installation, Maintenance & Troubleshooting activities GPON related to Data Communication Services, ADSL, Wi-Max Configuration, Broadband Internet, IPTV etc. • Making RJ-45, RJ-11 and Fiber connector. • Modem Install at Customer premises and configuration in PC i.e. IP, Proxy and DNS Settings in Customer PC. • Troubleshooting & Configuration of all DSL, WIFI and IPTV equipments. • Technical Support for IPTV, Internet and Network problems. • Dealing with Customers with Site Visit / Phone. Show less

IT Executive

• Aug 2008 - Jan 2010

• Installed maintained & troubleshoot PCs, Servers, Printers and attending day-to-day user’s problem calls. • Performed hands-on implement, administration, monitoring, and troubleshooting of Local Area network (LAN) through observation of Network Monitoring and Diagnostic Tools for potential problems or outages. • Ensured to install and update an operating system, Antivirus & other software. • Configured, monitored & maintained company e-mail accounts. • Ensured communication Network & other IT resources (PABX System) are functioning to enable day to day operations of users in the company. • Administered Company ERP System (SAP B1), user trainings and coordinate with development team in India. • Trained staff in the use of MS Office & operating system such as Win XP, Win7. Show less