Experience

Suresh Gyan Vihar University

• India
• Higher Education
• 100 - 200 Employee

• Senior Administrative Associate

  • Jan 2020 - Present

  Administration, management, IT services and communication, vendors management, procurement, compliance and protocols etc. Administration, management, IT services and communication, vendors management, procurement, compliance and protocols etc.



The Sparsh Foundation

• United States
• 1 - 100 Employee

• Project Coordinator AIM-S

  • Aug 2018 - Sep 2019

  Complete in-and-out management of classes and day-to-day activities, team coordination, procurement, budget planning, project database management etc. The organization is focused on the well-being / up bringing of impoverished children from the tribal areas. Complete in-and-out management of classes and day-to-day activities, team coordination, procurement, budget planning, project database management etc. The organization is focused on the well-being / up bringing of impoverished children from the tribal areas.



A3Logics

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Product Support Analyst

  • Apr 2018 - Oct 2018

  Project implementation and maintenance , Client coordination, regular report making as per client requirements, Regulation of HIPPA Guidelines , Database management, Team coordination etc. • Analyse and resolve client requests related to Employee Benefits Administration (We use a CRM for managing requests in form of tickets) • Co-ordinate with development team if the client request requires back-end effort for resolution, follow up with engineering team for resolution of technical issues and communicate the resolution to client. • Weekly extraction of change report of client benefits/demographics and manually update to the insurance carriers; enroll new beneficiaries, change details of existing beneficiaries via EDI, email, or Portal of Insurance carrier • Send Open Enrolment changes to insurance carriers, daily maintenance of already implemented groups, communicate with Onsite team for new/existing client tickets. • Communicating with the client/customer through calls/e-mails and chats. Show less