Viorel Curic
Global Head of Customer Support at PairSoft- Claim this Profile
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Bio
Jiri De Jagere
Viorel is an exceptional support executive. I have worked with Viorel for several years. His direct and open leadership style is highly appreciated by his own team as well as every other stakeholder in the organization. With great attention to detail and deep understanding of customer support and customer success processes, Viorel consistently delivers outstanding results. It was an absolute pleasure working together and I highly recommend him.
Barry Jones
Viorel has been part of my team for 2 years and i work with him on a daily basis. He is and outstanding CS Leader and possibly the the most effective 'fixer' I have ever worked with. His resourcefulness and ability to facilitate resolutions to complex problems requiring Manpower , Logistics and Applied technology to deliver customer solutions is second to none. His attention to detail and ability to problem solve issues and slice and dice data to 'deep dive' a challenging issue and arrive at a pragmatic and practical solution is proven. Within the organisation he is recognized as someone you can rely on to deliver. His team are happy and productive , his leadership style is simple and direct , he builds relationship that stand the test of pressure and time. Every company should have a Viorel Curic in charge of their customer support team and the world would have 'contented' customers.
Jiri De Jagere
Viorel is an exceptional support executive. I have worked with Viorel for several years. His direct and open leadership style is highly appreciated by his own team as well as every other stakeholder in the organization. With great attention to detail and deep understanding of customer support and customer success processes, Viorel consistently delivers outstanding results. It was an absolute pleasure working together and I highly recommend him.
Barry Jones
Viorel has been part of my team for 2 years and i work with him on a daily basis. He is and outstanding CS Leader and possibly the the most effective 'fixer' I have ever worked with. His resourcefulness and ability to facilitate resolutions to complex problems requiring Manpower , Logistics and Applied technology to deliver customer solutions is second to none. His attention to detail and ability to problem solve issues and slice and dice data to 'deep dive' a challenging issue and arrive at a pragmatic and practical solution is proven. Within the organisation he is recognized as someone you can rely on to deliver. His team are happy and productive , his leadership style is simple and direct , he builds relationship that stand the test of pressure and time. Every company should have a Viorel Curic in charge of their customer support team and the world would have 'contented' customers.
Jiri De Jagere
Viorel is an exceptional support executive. I have worked with Viorel for several years. His direct and open leadership style is highly appreciated by his own team as well as every other stakeholder in the organization. With great attention to detail and deep understanding of customer support and customer success processes, Viorel consistently delivers outstanding results. It was an absolute pleasure working together and I highly recommend him.
Barry Jones
Viorel has been part of my team for 2 years and i work with him on a daily basis. He is and outstanding CS Leader and possibly the the most effective 'fixer' I have ever worked with. His resourcefulness and ability to facilitate resolutions to complex problems requiring Manpower , Logistics and Applied technology to deliver customer solutions is second to none. His attention to detail and ability to problem solve issues and slice and dice data to 'deep dive' a challenging issue and arrive at a pragmatic and practical solution is proven. Within the organisation he is recognized as someone you can rely on to deliver. His team are happy and productive , his leadership style is simple and direct , he builds relationship that stand the test of pressure and time. Every company should have a Viorel Curic in charge of their customer support team and the world would have 'contented' customers.
Jiri De Jagere
Viorel is an exceptional support executive. I have worked with Viorel for several years. His direct and open leadership style is highly appreciated by his own team as well as every other stakeholder in the organization. With great attention to detail and deep understanding of customer support and customer success processes, Viorel consistently delivers outstanding results. It was an absolute pleasure working together and I highly recommend him.
Barry Jones
Viorel has been part of my team for 2 years and i work with him on a daily basis. He is and outstanding CS Leader and possibly the the most effective 'fixer' I have ever worked with. His resourcefulness and ability to facilitate resolutions to complex problems requiring Manpower , Logistics and Applied technology to deliver customer solutions is second to none. His attention to detail and ability to problem solve issues and slice and dice data to 'deep dive' a challenging issue and arrive at a pragmatic and practical solution is proven. Within the organisation he is recognized as someone you can rely on to deliver. His team are happy and productive , his leadership style is simple and direct , he builds relationship that stand the test of pressure and time. Every company should have a Viorel Curic in charge of their customer support team and the world would have 'contented' customers.
Experience
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PairSoft
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United States
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Software Development
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1 - 100 Employee
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Global Head of Customer Support
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Sep 2021 - Present
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Aurea Software
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United States
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Software Development
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100 - 200 Employee
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Customer Support Vice-President
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Jun 2020 - Sep 2021
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Software Engineering Manager
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Jan 2019 - May 2020
Software Engineering Manager Information Security OfficerQuality & Performance Audit - Engineering
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ESW Capital
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United States
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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A&I - Customer Support Import Manager
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Jan 2018 - Jan 2019
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Versata
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Software Development
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1 - 100 Employee
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Customer Technical Support Manager
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Mar 2015 - Jan 2018
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Tech Support Engineer
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Feb 2011 - Mar 2015
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