Experience

Mission Lane

• United States
• Financial Services
• 200 - 300 Employee

• Operations Program Manager

  • Sep 2022 - Present

• Senior Account Manager

  • May 2021 - Sep 2022

• Account Manager

  • Mar 2021 - May 2021

• Account Coordinator

  • Sep 2020 - Mar 2021



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Omni Channel Lead

  • Jan 2020 - Sep 2020

  · Perform daily tasks in the store including Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes· Manage and train a team for efficiency and hold people accountable to the standards to see a 220 basis point improvement· Fulfill the company-defined customer experience by completing the SFS pick, pack and ship process

• Apparel Sales Lead/Nike Brand Coordinator

  • Jun 2019 - Jan 2020

  · Delivered excellent customer service and have expert knowledge in Nike and other brands to reach sale goals· Provided product management through directed merchandising presentation execution· Trained a team on planogram sets to ensure achievement in sales plan· Traveled for merchandising sets and work with a team to ensure floor plans were completed correctly

• Price and Signage Coordinator

  • Aug 2017 - Jun 2019

  · Delegated a team in different departments to alter price changes on merchandise throughout store· Managed graphics from corporate brands and ensure that all promotions are current and properly displayed· Lead a team that verified current promotions were accurate for customers in the store

• Running Specialist

  • Sep 2014 - Aug 2017