Experience

Crossroads Equipment Lease and Finance

• United States
• Financial Services
• 1 - 100 Employee

• Account Servicing Specialist / Insurance Claims Specialist

  • Aug 2021 - Present

  Account Servicing Specialist • Post incoming payments in compliance with financial policies and procedures. • Prepare/mail invoices and verify/correct discrepancies by and resolve clients’ billing issues. • Record all returned payments and ensure any errors when setting up new accounts with autopay are corrected. • Assess required fees for clients in correspondence to company policies. • Process the termination of accounts that come to the end of their contract, as well as accounts that are paid off early. • Submit check requests for client refunds due to terminations, double payments, etc. Insurance Claims Specialist • Contact clients to gather intake information pertaining to insurance claims to open new insurance claim cases. • Keep consistent contact with clients, insurance adjusters, repair shops and tow yards throughout insurance claim cases to ensure proper actions are being taken to resolve open insurance claims. • Submit payment to repair shops to pay out completed repairs using insurance funds. • Provide payoff quotes, letters of guarantee, and copies of titles for insurance claims related to total loss units. • Ensure excess funds received from insurance are dispersed back to the client, or posted towards their lease/loan. Show less



United States Department of Defense

• United States
• Armed Forces
• 700 & Above Employee

• California Army National Guard Soldier

  • May 2020 - Present

  • Completed a rigorous 9-week Advanced Individual Training and 10-week Basic Combat Training courses, which included both field and classroom instruction. • Deliver and turn-in organization and installation supplies and equipment, prepare unit/organizational supply documents. • Issue and receive small arms, secure and control weapons in security areas, inspect weapons to ensure cleanliness. • Keep an account and maintain high dollar military tactical equipment for the unit, and take inventory for sensitive items, such as weapon count. Show less



Mt SAC Early College Academy

• West Covina, CA

• Mathematics Teacher

  • Aug 2018 - Jun 2019

  • Create interactive lesson plans utilizing College Preparatory Mathematics Curriculum that enhances student learning. • Utilizing class systems resulting in increased engagement in an environment of student accountability. • Work in collaboration with parents to address student concerns and provide students with necessary assistance to meet educational and personal goals. • Established and enforced rules for behavior and maintaining order in the classroom through an economy system. • Create interactive lesson plans utilizing College Preparatory Mathematics Curriculum that enhances student learning. • Utilizing class systems resulting in increased engagement in an environment of student accountability. • Work in collaboration with parents to address student concerns and provide students with necessary assistance to meet educational and personal goals. • Established and enforced rules for behavior and maintaining order in the classroom through an economy system.



Synergy Quantum Academy

• Greater Los Angeles Area

• Mathematics Teacher

  • Jul 2016 - Jul 2018

  Geometry and Algebra II Teacher • Formulated creative lesson plans and and test taking techniques to enhance student learning. • Combined discipline plan and created curriculum resulting in increased concentration, participation, and an environment of student accountability. • Met with parents to resolve conflicting educational priorities and issues. • Established and enforced rules for behavior and maintaining order in the classroom through an economy system. Escalera Program Coordinator • Implement Escalera Program rigorous, semi-scripted curriculum with the eleventh grade cohort of students. • Engage in culturally responsive curriculum that allows students to explore career paths, prepare for college and develop leadership and technology skills. Ninth Grade Summer School Program Coordinator • Designed interactive lessons for incoming ninth grade students involving a variety of topics related to the transition between middle school and high school, resulting in students feeling more confident and prepared to begin their high school career. • Trained summer school teachers on the created curriculum to ensure flawless and consistent implementation of the lessons. • Oversaw attendance, discipline and supervision of students throughout the four-week ninth grade summer school. Show less



Teach For America

• Greater Los Angeles Area

• Corps Member

  • Jun 2016 - Jun 2018

  • Selected from approximately 45,000 applicants nationwide to join national teacher corps of recent college graduates and professionals who commit two years to teach in under-resourced public schools. • Participate in intensive summer training program to develop the skills and knowledge needed to achieve significant gains in student achievement. Simultaneously teach in summer school program run by Teach For America for students in Phoenix, AZ public and charter schools under the supervision of a faculty of experienced teachers. • Engage in professional development activities, including seminars, discussion groups, workshops, individual and group reflections, readings, and ‘learning teams’ specific to my teaching license area. Show less



Azusa Pacific University

• Higher Education
• 700 & Above Employee

• What I Need (WIN) Teacher

  • Sep 2015 - May 2016

  • Support development teacher in organizing the daily work for a total of 100 students to be ready when student sessions begin, therefore resulting in an efficient• Provide assistance to children in finding their reading level and locating a book in their correct level to read for the allotted 20 minutes to ensure students to work toward a higher reading level• Work with K-5 students in developing reading skills by working on reading comprehension individually and as a group for 20 minute periods resulting in achievement of goal reading level Show less

• Azusa Counts Tutor

  • Sep 2013 - May 2016

  • Tutor Azusa Unified School District K-5 students in individual sessions for 30 minute intervals in all subject areas, specifically in math, resulting in a better understanding of all concepts• Educate students by reviewing homework to assure he/she understands all concepts and ideas discussed resulting in an improvement in challenging areas• Discuss the student’s progress with parents and assure that the students continue to work on their struggling areas resulting in a better overall education for the students Show less

• Azusa Calculates

  • Aug 2013 - May 2016

  • Tutor Azusa Unified School District sixth to twelfth grade students in individual sessions for hour intervals in math resulting in a better understanding of mathematical concepts• Work with students in developing problem solving skills that are continuously practiced during the tutoring session resulting in an improvement working through problems individually• Reviewed topics and sections that students have difficulty understanding resulting in a better overall understanding of those difficult problems Show less



Durston Manufacturing Inc.

• La Verne, CA

• Packager/Shipping Processor

  • Feb 2015 - Sep 2015

  • Assembled numerous car tools and equipment by gathering required materials and constructing them according to the specified instructions resulting in products that are manufactured correctly • Packaged and reviewed car tools and equipment to ensure they were ready for sale and shipping resulting in more efficient gathering of orders • Gathered shipping orders that were ready to be sent out, confirmed all items were collected, then packaged and shipped the order resulting in great customer service Show less



Foothill Regency Theater

• Azusa, Ca

• Assistant Manager

  • Apr 2013 - Feb 2015

  • Supervised all floor staff, assuring all tasks are done efficiently and correctly resulting in overall excellent customer service • Scheduled movie shows, dealt with problem solving involving theater issues and guest relations • Ordered and stocked inventory to guarantee sufficient supply for busy sets and resulting in smooth nightly sets. • Performed daily managerial duties such as printing daily paperwork, assigned floor staff daily duties, count safe and registers, and brought necessary stock to begin a productive work day for all • Performed nightly managerial duties such as counting inventory and safe, ensuring registers are even, investigated any discrepancies, and emailed nightly reports to corporate office Show less



Maza Family

• Hacienda Heights

• Private Teacher

  • Sep 2012 - Jan 2013

  • Educated a young third grade girl for three hours a day to help improve her overall understanding of content covered in class that day resulting in an improvement in comprehension • Reviewed mathematical concepts, reading comprehension, grammar and worked closely on science and social studied to allow the student to grow in her understanding challenging concepts • Set short, yet attainable, goals for each tutoring session and provided feedback for each goal before the end of the session to guarantee learning Show less