Violet Mascarenhas
Asst. General Manager ocean freight - Customer service and Network head at Orchid Shipping Pvt. Ltd.- Claim this Profile
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Bio
Experience
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Orchid Shipping Pvt. Ltd.
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India
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Asst. General Manager ocean freight - Customer service and Network head
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May 2013 - Present
Heading the ocean freight customer service desk and Overseas Network Heading the ocean freight customer service desk and Overseas Network
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Manager - Ocean Export
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Jul 2004 - Apr 2013
Managing Ocean Export Team of Customer service as well as documentation Co-ordination with CFS (Container Freight Station), Shipping Lines, Buying Agents, Vendors Customs Broker's Overseas agents and Transporters etc. Negotiation of rates with transporters, Vendors etc. Monitoring of the volumes shipments teu's and gross profit for the department on monthly basis Evaluation of Vendors every 3 months and keeping record of their performance Usage of reporting tool on weekly basis to monitor the department performance Ensuring / Monitoring of KPI's (Key Performance Indicator) defined for Ocean Export department. Handling all activities related to Ocean Export Quoting of rates for ex works shipment as well as negotiating rates with shipping linesas and when required. Show less
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Ocean Freight Team Leader- Outbound
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Oct 2000 - Jul 2005
Handling KEY A/c such as GE, ALFA LAVAL, AHLENS, PFIZER, MONTI, JACQUES, BARLOWORLD, LIRA TRADING etc. Negotiation of rates with various Liners, NVOCC's Co -ordination with CFS shipping lines, Buying Agents Vendors, Customs Broker's Overseas agents Multinational Gateways, (MNGW) on our own in house Consoles on weekly basis. Monitoring of shipment pre- alerts, dispatch of documents to vendors, Destination officers etc. Daily Monitoring of closures of Ocean Export files which includes sending of Package. Handling Entire Team of Ocean Export Department. Handling all activities related to Ocean export. Show less
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Asian Cargocare Pvt Ltd
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India
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Import & Export
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1 - 100 Employee
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Ocean Export Executive
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1997 - Sep 2000
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Executive
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Jan 1996 - Dec 1996
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Education
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University of Mumbai