Marketing Coordinator

• Aug 2023 - Present

Lead Marketing Coordinator

• Oct 2022 - Present

I am responsible for managing a team of four and leading daily marketing operations. I play a critical role in ensuring that all marketing initiatives are executed flawlessly and aligned with the company's goals. In addition to my daily responsibilities as a Marketing Coordinator, I also act as a point of contact for the marketing team. I lead meetings, create agendas, and facilite projects to ensure that all team members are aligned and focused on achieving their goals. I train new members and created universal training materials to ensure consistency and effectiveness in the role of Marketing Coordinator. As a team leader, I provide ongoing feedback and support to my team members to help them achieve their goals and develop their skills. I also assisted the Marketing Director with higher-level projects and acted as an interim manager while the Marketing Director was out. Show less

Marketing Coordinator

• Dec 2021 - Sep 2022

As a Marketing Coordinator for Conrex, I played a critical role in building the marketing department from the ground up. I was responsible for developing and executing a wide range of marketing initiatives to drive brand awareness and increase revenue. One of my primary responsibilities was preparing, monitoring, writing copy for, and managing all pre-listings and listings across online platforms. I ensured that all content was engaging, informative, and aligned with the brand's messaging and goals. I also managed social media content, including creating and publishing regular posts, responding to comments, and monitoring engagement. In addition, I performed audits of long-day on market houses to identify areas for improvement and provided proactive feedback to leadership. I managed syndication of ads and worked closely with vendors to ensure that photos and other marketing materials were of the highest quality. I also leveraged my creative skills to design and produce marketing collateral such as stickers, posters, flyers, and other promotional materials. Show less

Mental Health Technician

• Aug 2021 - Dec 2021

I worked directly with patients in order to assist and monitor recovery from a multitude of disorders. I also assisted the Registered Nurses (RN) with taking vital signs, completing paperwork, and documentation. One of my key responsibilities was to facilitate patient groups and activities to promote socialization and mental health. I was responsible for creating and implementing programs that were tailored to meet the needs of patients. I also ensured that patients were safe and comfortable at all times. Throughout my tenure as a Mental Health Technician, I developed excellent communication skills and was able to build strong relationships with patients and the healthcare team. I was committed to providing high-quality care and always went above and beyond to ensure that patients received the best possible care. Show less

Customer Service Lead

• Aug 2021 - Nov 2021

Customer Service Lead

• May 2021 - Aug 2021

As a Customer Service Lead, I had a multifaceted role that included regular sales associate responsibilities, as well as additional responsibilities such as managing finances, being a key holder, organizing the store, taking inventory, and training new team members. I was responsible for managing the financial aspect of the store, which included handling the cash registers and making bank deposits. As a key holder, I had the responsibility of opening and closing the store, as well as ensuring the store was secure during off-hours. I was also responsible for organizing the store, ensuring that merchandise was displayed in an attractive and organized manner that was easy for customers to navigate. This included restocking inventory, setting up displays, and creating visual merchandising that would entice customers to make purchases. I also trained new team members, providing them with guidance and support to help them understand the store's policies, procedures, and customer service expectations. Show less

Customer Service Lead

• Oct 2020 - May 2021

Sales Floor Associate

• Jun 2020 - Oct 2020

As a Sales Floor Associate at Pandora, I was responsible for building relationships with customers and helping them find meaningful jewelry pieces to add to their collection. I consistently met and exceeded all Key Performance Indicators (KPIs) set for me, including sales targets, customer satisfaction, and product knowledge. I was dedicated to providing exceptional customer service by creating a welcoming and inclusive environment. I greeted customers with a smile and a positive attitude, and always made sure they left the store satisfied with their purchase. Show less

Executive Director

• May 2020 - May 2021

As the Executive Director for Students 4 Support, I was responsible for overseeing all aspects of the organization, including scheduling, internal conflicts, planning, and training. I acted as a liaison between the program and external stakeholders, including partner organizations, university officials, and community members. In this role, I was responsible for developing and implementing strategies to promote the program's mission and goals, as well as ensuring that all activities were aligned with the organization's overall vision. I worked closely with other members of the leadership team to identify and address issues as they arose, and I provided guidance and support to volunteers to ensure that they were equipped to perform their duties effectively. Show less

Student Volunteer

• Aug 2018 - May 2021

As a volunteer counselor, I provided emotional support and guidance to students who were struggling with a variety of personal issues, including relationship problems and suicidal ideations. I was trained in active listening techniques, ASSIST suicide prevention methods, and diversity training to ensure that I was equipped to handle a range of different situations. In addition to my counseling responsibilities, I was also trained in tabling, which involved setting up informational booths and engaging with students on campus to promote mental health awareness and resources. I worked collaboratively with other volunteers and staff to promote a safe and supportive environment for all students. Throughout my time as a volunteer counselor, I demonstrated strong interpersonal skills, empathy, and a deep commitment to helping others. Show less

Marketing Director

• May 2019 - May 2020

As the Marketing Director for the 2019-2020 school year, I was responsible for managing the social media pages and promoting the program to students at the College of Charleston. I developed and executed various marketing strategies to increase awareness and engagement among the target audience. One of my major accomplishments during this role was leading the task of rebranding the entire organization. I worked closely with the team to understand their vision and goals, and created a new brand identity that resonated with the target audience. I designed new logos, taglines, and messaging that accurately reflected the organization's values and mission.I also played a pivotal role in developing and executing marketing campaigns to promote various events and initiatives. I collaborated with the events team to create engaging content, including videos and collateral. I was committed to achieving measurable results and successfully increased the organization's social media following and engagement, as well as event attendance. Show less

Student Representative

• Sep 2019 - May 2021

As a Student Ambassador for the College of Charleston Psychology Department, I was responsible for creating social media content that promoted the department's programs and initiatives. In addition to my social media responsibilities, I also conducted research on the psychology of social media. I worked with faculty members to design and implement research studies, and analyze data.

Student AV Tech

• May 2019 - Nov 2020

As a Student AV Tech, I was responsible for providing audio-visual support for events and organizations on campus. This included setting up and breaking down equipment, running audio and video during events, and troubleshooting technical issues as needed. In addition to event support, I also assisted with the filming and editing of videos for campus organizations. Another key aspect of my role was assisting with the organization and inventory of equipment in the AV office. I helped to ensure that all equipment was properly maintained, organized, and accounted for, and I also provided training to new AV techs to help them develop the skills they needed to succeed in the role. Show less

Video Production Assistant

• Sep 2018 - May 2019

As a Video Production Assistant for the College of Charleston's Marketing Department, I was responsible for supporting the production of high-quality video content that showcased the university's programs, events, and initiatives. My responsibilities included assisting with all aspects of video production, from filming and editing to interviewing and organizing footage. I worked closely with the Marketing team to understand their needs and goals, and collaborated with them to create engaging and informative video content that resonated with target audiences. Specifically, I was involved in the technical aspects of filming, including setting up cameras, lighting, and sound equipment, as well as managing video files and organizing footage. I also played a key role in the editing process, using software such as Adobe Premiere Pro and Final Cut Pro to edit and refine video content. Show less

Research Assistant

• Jul 2020 - Dec 2020

As an Intern at Charleston VA Couples & Family Clinic, I worked as a Research Assistant, where I analyzed data, performed data entry, and assisted in conducting research related to couples and family therapy. I was responsible for organizing and maintaining research data and assisting with data analysis. Throughout my internship, I gained experience in research methodologies and statistical analysis software. Additionally, I was able to work closely with clinicians to better understand the intersection between research and clinical practice in the field of couples and family therapy. Show less

Teacher Assistant

• Mar 2015 - Aug 2019

As a teacher's assistant, I provided care and education to children from infancy to fifth grade. My focus was primarily on children between the ages of 2 and 5, including those with special needs. In this role, I worked closely with the lead teacher to plan and execute daily lesson plans, create a safe and nurturing classroom environment, and facilitate children's learning and development through play and hands-on activities. Additionally, I provided individualized attention to children who required extra support and assisted in managing classroom behavior. Show less

Shift Lead

• Apr 2017 - Nov 2018

As a Shift Lead at Pelican's Snoballs, I was responsible for ensuring the smooth operation of the store during my shift. I coached and trained team members, supervised their work, and provided constructive feedback to help them improve. Additionally, I was responsible for preparing and distributing snoballs, and operating the cash register. I took pride in maintaining a clean and welcoming store environment, and worked diligently to ensure that all customers received exceptional service. As a Shift Lead at Pelican's Snoballs, I was responsible for ensuring the smooth operation of the store during my shift. I coached and trained team members, supervised their work, and provided constructive feedback to help them improve. Additionally, I was responsible for preparing and distributing snoballs, and operating the cash register. I took pride in maintaining a clean and welcoming store environment, and worked diligently to ensure that all customers received exceptional service.

Sales Associate

• Nov 2015 - Mar 2018

As a sales associate, I worked closely with customers to provide exceptional service and assist them in finding the perfect clothing items to meet their needs. I was responsible for organizing and displaying merchandise throughout the store, ensuring that it was always presented in an attractive and easily accessible manner. Additionally, I was responsible for opening and closing the store, ensuring that all necessary tasks were completed to maintain a clean and organized environment for customers. I worked at the cash register and assisted with checkout and returns, ensuring that all transactions were accurate and timely. Show less