Experience

James Purdey & Sons - Richemont Group

• United Kingdom
• Luxury Goods & Jewelry
• 1 - 100 Employee

• Supply Chain Management

  • Jun 2018 - Present

  Our collaboration with Richemont has greatly assisted the company's supply chain, injecting new energy and efficiency into the company's operations and business development. This experience has not only enriched my professional knowledge, but has also profoundly demonstrated the importance of collaboration and the positive impact it can have on a company's success. Our partnership with Richemont has yielded excellent results in the area of supply chain management. As a leader in the luxury industry, Richemont has extensive experience and expertise in supply chain and production processes. Through our partnership with Richemont, we have been able to share and benefit from their best practices. We have benefited from Richemont's professional guidance and support in supply chain planning, inventory management and logistics coordination. In particular, Richemont has provided us with valuable insights and resources on supply chain collaboration. Their assistance has helped us better understand market demand and trends so we can adjust our production and distribution plans. We are able to more accurately forecast demand, rationalize inventory planning, and reduce supply chain instability while improving on-time delivery of our products. In working with Richemont, we have also benefited from their technical support and innovative solutions. This enables us to better respond to market changes. In conclusion, my experience with Richemont during my tenure as Operations Director at Tiffany & Co. has been an unforgettable journey. Not only did it bring significant supply chain benefits to the company, but it also proved how important partnerships are to the success of a business. Working together, we were able to optimize and improve the efficiency of our supply chain, creating better conditions for sustainable growth. Show less



Tiffany & Co.

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Director of Operations

  • Sep 2017 - Present

  When I first started as Director of Operations, I was faced with a number of complex and mind-numbing issues. Supply chain operations require coordination with multiple partners, and changes in each segment have an impact on the overall business. I had to quickly adapt and resolve bottlenecks in the supply chain to ensure that products were delivered on time and to Tiffany & Co.'s high quality standards.At the same time, the market is becoming increasingly competitive and customer expectations are constantly changing. This means that I must be sensitive to market trends and always adjust my operational strategies in response to changes. In an ever-changing environment, I have learned to be flexible and agile in order to make timely decisions and adjust the company's operations.Managing the team is also a huge challenge. I need to balance team members with different personalities and skills to ensure that they coordinate and work together under a common goal. When dealing with problems and conflicts in the team, I have to remain fair and rational and find solutions to keep the team running efficiently.An important lesson I learned was learning to stay calm and focused under pressure. In emergency situations, I have to make quick decisions that could have a profound impact on the future of the company. This requires me to be level-headed and confident in order to make informed choices.In conclusion, the grueling experience of serving as Director of Operations at Tiffany & Co. has been an invaluable asset in my career. By overcoming one challenge after another, I have continued to improve my leadership and management skills and have come to realize that excellence and success in the highly competitive luxury goods industry can only be achieved through continuous improvement and perseverance. Show less

• Senior Operations Manager

  • Sep 2015 - Dec 2017

  In the early stages of my career, I was actively involved in the day-to-day operations of the company. By analyzing data and processes in key areas such as production processes, inventory management and supply chain optimization, I identified a number of potential bottlenecks and opportunities and embarked on a series of improvement initiatives. I introduced a state-of-the-art inventory management system, and by optimizing the supply chain process, I successfully reduced inventory costs and ensured that products were always delivered to customers on time, earning the company a higher level of customer trust and satisfaction.Under my leadership, the team has demonstrated excellent execution and solidarity. I promote open communication and knowledge sharing, and encourage team members to collaborate across departments for better problem solving and innovation. Together, we set clear goals and established a performance appraisal system to ensure that everyone's contributions were fairly recognized and rewarded.Over time, I've come to realize the importance of maintaining exceptional quality and customer experience in the luxury industry. I work closely with the design team to ensure that every detail of the production process is in line with the essence of the company. I drive innovation and improve processes so that products not only look unique, but are of impeccable quality.Through these endeavors, my experience as Senior Operations Manager at Tiffany & Co. has also deepened my understanding of leadership, teamwork and the luxury industry. I am proud to have led my team to achieve significant performance improvements and contribute to the company's sustainable growth. Show less

• Operations Manager

  • Mar 2012 - Aug 2015

  My professional journey at Tiffany & Co. has been full of challenges and growth, from the very beginning as an Operations Intern to my current position as Operations Manager. Throughout this experience, I have experienced many difficulties and setbacks, but have also gained valuable experience and a sense of accomplishment as a result.I initially joined Tiffany & Co. as an Operations Intern, curious about the unknown and eager to learn. However, right off the bat I realized that my coworkers in the company did not seem interested in me, and some may not even like me. This was a big blow to my self-confidence, but I didn't give up.I decided to prove my worth through hard work and dedication. I took the initiative to participate in various projects and tasks to show my talent and ability. I asked my colleagues for advice on problems and studied hard to continuously improve my skills and knowledge. Although it wasn't easy at first, I gradually felt more and more influential in the team.Over time, I was promoted to Operations Manager, which was an important turning point in my career. Through unremitting efforts and perseverance, I finally earned the respect and recognition of my colleagues. I worked hard to build a good team spirit and actively participated in projects, contributing to the success of the company.In the process, I learned many important lessons. I learned the importance of hard work and perseverance, and that no matter how difficult it is, if you keep going, you will eventually achieve results. I also recognized the value of communication and cooperation, and that the power of a team cannot be ignored.Today, as an Operations Manager at Tiffany & Co, I am proud of my ability to overcome obstacles, grow and succeed in my career path. This experience has taught me resilience and courage, and has made me appreciate every advancement and opportunity even more. Show less

• Operations Intern

  • Apr 2009 - Feb 2012

  I worked with the operations team and was involved in order processing and logistics coordination. I learned how to effectively process customer orders, ensure that merchandise is delivered on time, and resolve logistical issues that may arise.During my internship, I tracked the company's inventory status and learned about inventory levels and sales trends for different products. I also participated in inventory counts and adjustments to ensure the accuracy of inventory data. I worked closely with teams at different stores to understand their needs and provide support. I assisted stores in managing inventory and coordinated merchandise allocation to meet the needs of each store.I use tools such as Excel to analyze sales data and create reports to help the team understand sales trends and operational performance. These reports are valuable in developing future operational strategies and decisions.I work with the team to identify and improve bottlenecks and issues in operational processes. By optimizing processes, we increase efficiency, reduce errors, and improve customer satisfaction.I maintain communication with suppliers to assist with purchase orders and supply chain issues. This has given me a better understanding of supply chain management and the importance of working with suppliers. Show less