Experience

City Cadillac Buick GMC

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Automotive Sales Manager



City Cadillac, Buick, GMC, Long Island City, New York,

• Automotive Sales Manager

  • Aug 2008 - Present

  -Matched clients to the best financial products to make sure that their vehicular purchases were properly protected. Secured loans and non- Ensured maximum profitability in each transaction by up-selling finance products.-Responsible for the Profit and Loss for the Used Car Department, with a monthly outgoing inventory of about 60-80 vehicles, generating and maintaining a monthly sales volume between $800,000 to $1,500,000-Purchase all used vehicles for sale both by internet leads and through auctions.-Manage a team of 10 – 12 employees.-Implement bonus structure for the used car sales team.-Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis. -Hire, motivate, counsel, and monitor the performance of all used-vehicle sales employees in order to drive higher sales volume for the dealership-Direct and schedule the activities of all department employees, ensuring proper staffing at all times. -Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals. -Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. -Develop, implement, and monitor a follow-up system for used-vehicle purchasers. -Monitor customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock. -Establish delivery procedures and ensure that delivery includes an introduction to the service department and scheduling of the first service appointment. -Assist in the development of advertising campaigns and other promotions-Keep abreast of auto auction activity and prices and attend auctions on a regular basis in order to provide the dealership with the proper inventory to generate profitable sales.



City Cadillac, Buick, GMC, Long Island City, New York

• Service Advisor

  • May 1996 - Aug 2008

  -Responsible to guide the clients on maintaining their vehicles and ensuring efficient performance of the vehicles -Identify the reasons for malfunctioning of the vehicle and assign technician to perform the repair works -Repaired flats, changed tires, performed oil changes, minor mechanical work on new and pre-owned cars.

• Automotive Sales Professional

  • May 1996 - Aug 2008

  -Cultivate instant rapport, build, and maintain key client relationships to successfully sell luxury vehicles, trucks and SUV’s valued from $10K up to $140K. Develop sales strategies and set challenging personal sales goals to ensure peak performance. Maximize sales by regularly connecting with well-established clients and building relationships with prospective customers; promote new products and keep informed of sales events. Utilize client-centric approach to assess client needs and demonstrate how product's features, functions, and benefits meet needs. Ensure optimal experience for each client from initial meeting through final delivery. -Boosted dealership's sales by recommending new pricing strategies that were subsequently implemented.-Consistently held position as one of dealership's top-ranked salespersons each month. Awarded a demo car based on sales performance-Developed and maintained relationships with new as well as existing customers, responding to inquires, suggesting trade-ins, greeting drop-ins, recommending sales campaigns and promotions. -Negotiated price; asking sales; completing sales or purchase contracts; closing sales by overcoming objections; explaining provisions and financing; delivering automobiles. -Negotiated the sale price of vehicles, including any 'trade-in' price for customers' old cars-Negotiated price; asking sales; completing sales or purchase contracts; closing sales by overcoming objections; explaining provisions and financing; delivering automobiles.