Quality Data Analyst

• Feb 2017 - Present

• Extract data from the electronic health record (EHR), eClinicalWorks, to assess and monitor the health of the patient population using IBM Cognos, Query Studio, and Report Studio. • Analyze and present clinical quality, operational, and financial data to leadership to support data driven decision making. • Create and visualize monthly progress reports of clinical quality measures in easy-to-understand formats for the health center’s Board of Directors. • Develop and prepare reports required for NCQA Patient Centered Medical Home (PMCH) recognition and ensure adherence to standards to earn the highest level of recognition. • Update and train staff on required tasks to maintain PCMH recognition. • Communicate UDS, HEDIS, and PMCH measure changes to quality and HIT staff to ensure workflows and EHR documentation continue to align with the measure standards and reporting requirements. • Co-Administrator for eClinicalWorks; collaborate with clinical and operational front-line staff to optimize documentation workflows to improve efficiency and improve staff experience with EHR. • Manage EHR mappings to ensure data accuracy and completeness of clinical measures for annual UDS reporting. • Train clinical staff on proper data entry techniques and workflows to improve data quality which positively impacts care team’s ability to manage their patient population. • Work jointly with quality team to ensure that the Federally Qualified Health Center stays up to date on tasks that is required for federal funding. • Collaborate with quality team and provide data that is used to identify areas in need of improvement, benchmark performance, and measure impact of interventions. • Support practice transformation efforts by building data transparency and creating data sharing practices throughout the organization. Show less

SBIRT Health Educator

• Feb 2012 - Dec 2013

Bank Teller

• Jul 2008 - Jan 2012

• Handled customer accounts on a daily basis while providing exceptional customer service. • Exposed to other departments such as residential and commercial loans • Heavy use of Outlook • Training of new employees • Problem/error resolution • Handled cash totaling about $40,000 daily • Handled customer accounts on a daily basis while providing exceptional customer service. • Exposed to other departments such as residential and commercial loans • Heavy use of Outlook • Training of new employees • Problem/error resolution • Handled cash totaling about $40,000 daily