Vincent van der Graaff

Manager Business Operations at Heisterkamp Transportation Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Arnhem, Gelderland, Netherlands, NL
Languages
  • Dutch Native or bilingual proficiency
  • English Full professional proficiency
  • German Professional working proficiency
  • Romanian Professional working proficiency
Skills

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Credentials

  • Vakdiploma Ondernemer Beroepsgoederenvervoer
    CBR
    Oct, 2018
    - Nov, 2024

Experience

  • Heisterkamp Transportation Solutions
    • Netherlands
    • Transportation/Trucking/Railroad
    • 200 - 300 Employee
    • Manager Business Operations
      • Jul 2019 - Present

      • Management of European departments of HR-Drivers (quantity and quality) and Fleet (fuel, damage prevention, insurance costs, etc.)• Responsibility for having sufficient truck drivers for our fleet of trucks• The Netherlands, Germany, Poland, Romania and Latvia• Responsibility regarding payroll costs, payroll procedures, labour contract aspects • Responsibility regarding fuel results, damage costs and insurance costs • Identifying relevant KPI's and development of KPI-dashboards (HR-Drivers / Eco & Fuel / Damage frequency, etc.) - Power BI• Development and implementation of a companywide fuel saving plan• Business Process Redesign / Business Control• MT Member Show less

    • Manager HR Drivers / Claims Department
      • Feb 2017 - Jul 2019

      • Quantity and quality of truck drivers (EU departments HR-Drivers)• The Netherlands, Germany, Poland, Romania and Latvia• Business Process Redesign / Business Control• Opening of a second Romanian office (Iasi)• Claims department; damage prevention trucks, trailers and cargo

    • Manager Claims Department
      • Sep 2016 - Jul 2019

      • Development of a companywide damage prevention plan • Business Process Redesign • Analysis of insurance partners, insurance offers and working methods• Claims handling

    • Manager Romania
      • Feb 2015 - Sep 2016

      • Setting up Heisterkamp Transport Romania (Cluj-Napoca)• Structure and operational activities• Recruitment and training of local employees• Transfer of responsibilities to the local management team

  • Wholesale, food products
    • Rotterdam en omgeving, Nederland
    • Advisor
      • Sep 2013 - Sep 2014

      • Introducing new brands on the Dutch market from Eastern Europe • Improving organizational procedures and gross margins • Consultancy in reorganizing the company • Introducing new brands on the Dutch market from Eastern Europe • Improving organizational procedures and gross margins • Consultancy in reorganizing the company

  • Self-employed
    • Timis County, Romania
    • Entrepreneur in Romania
      • Jul 2011 - Sep 2013

      • Distribution of consumer goods in Romania • Clothing and shoes • Opening of two sales locations in Romania (Timisoara and Arad) • Business to business/ business to consumer • Distribution of consumer goods in Romania • Clothing and shoes • Opening of two sales locations in Romania (Timisoara and Arad) • Business to business/ business to consumer

  • Industrial Invest
    • Bihor County, Romania
    • Project Manager
      • Mar 2008 - Jul 2011

      • Preparation and coordination of a real estate project in Romania (Oradea) • Preparing the finance file for the project according to a EU finance program (POR 4.1), obtaining permits, monitoring the evaluation procedure and results of the file by authorities • Communication towards stakeholders regarding project status • Preparation and coordination of a real estate project in Romania (Oradea) • Preparing the finance file for the project according to a EU finance program (POR 4.1), obtaining permits, monitoring the evaluation procedure and results of the file by authorities • Communication towards stakeholders regarding project status

  • Mirzon Investments (The Netherlands)
    • Nijmegen Area, Netherlands
    • Project Manager
      • Mar 2007 - Mar 2008

      • Analysis, development and implementation of organizational structure and strategy • Communication towards stakeholders of projects • Marketing of the company and organisation of real estate congresses and seminars • Analysis, development and implementation of organizational structure and strategy • Communication towards stakeholders of projects • Marketing of the company and organisation of real estate congresses and seminars

  • Het Nationale Park De Hoge Veluwe
    • Netherlands
    • Non-profit Organizations
    • 1 - 100 Employee
    • Shop salesperson (student job)
      • Mar 2002 - Nov 2006

      • Sales of entrance tickets • Sales of entrance tickets

  • Data Generating Providing Services
    • Arnhem Area, Netherlands
    • Team Coordinator (student job)
      • Jan 2000 - Mar 2002

      • Team planning and coordination of the team related to the data collection of utility consumption (gas/ water/ electricity) by consumers. • Collecting, processing and registration of data collected by the team (team size between 15 and 30 employees) • Team planning and coordination of the team related to the data collection of utility consumption (gas/ water/ electricity) by consumers. • Collecting, processing and registration of data collected by the team (team size between 15 and 30 employees)

Education

  • Radboud University Nijmegen
    MScBA, Business Administration, specialization in strategy
    2001 - 2007
  • Hogeschool van Arnhem en Nijmegen
    Propedeuse
    2000 - 2001
  • Thomas a Kempis College Arnhem
    High School, VWO
    1993 - 2000

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