Experience

Club Travel Limited

• Ireland
• Airlines and Aviation
• 1 - 100 Employee

• Network Security & Compliance Engineer

  • Sep 2017 - Present

  County Dublin, Ireland



Amadeus

• Spain
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Technical Engineer

  • Apr 2005 - Jun 2017

  Dublin, Ireland Responsible for network and infrastructure management including Exchange, Active Directory, Cisco and WatchGuard routers/firewalls. Provide 2nd level support to Amadeus customers on technical and network related IT queries. Define and administrate the IT budget and additionally responsible for all hardware and software procurement. Responsble Ordering and delivery for all Amadeus applications. Manage all related 3rd parties for technical services from escalations through to delivery… Show more Responsible for network and infrastructure management including Exchange, Active Directory, Cisco and WatchGuard routers/firewalls. Provide 2nd level support to Amadeus customers on technical and network related IT queries. Define and administrate the IT budget and additionally responsible for all hardware and software procurement. Responsble Ordering and delivery for all Amadeus applications. Manage all related 3rd parties for technical services from escalations through to delivery and KPI/SLA management. Provide desktop support on Amadeus products, SAP, CRM, MS Office etc. Customer IT Training to internal and external customers. Mobility management providing hardware and software support to full range of Apple mobile products. Implementing and enforcing corporate security and best practice policies (AUP, PCI-DSS, Corporate Security etc)

• Systems Engineer

  • Apr 2002 - Mar 2005

  Amadeus IT Group, Hoofddorp, Netherlands Responsible for supporting of Amadeus software for Travel Agencies and Corporations on a local level.



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Technical Field Engineer

  • Oct 1999 - Mar 2002

  On-Site Support of Dutch TUI Group Travel Agents