Vincent Dominguez
Account Manager at R&D Molders, Inc.- Claim this Profile
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Spanish Limited working proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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TCOLE CERTIFICATION
STATE OF TEXASJul, 2001- Sep, 2024
Experience
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R&D Molders, Inc.
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United States
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Plastics Manufacturing
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1 - 100 Employee
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Account Manager
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Mar 2021 - Present
The main point of contact with the customer. I am responsible not only for customer communication but also for order entry, forecast entry, account analysis, and working with the production team to understand any constraints related to the customer experience.Position Responsibilities:• Collaborate with customers to develop and maintain relationships.• Ability to communicate through email and via telephone with customer contact(s), as well as to all levels of leadership in the company, both positive and negative information.• I analyze & interpret customer data to drive accurate requirements for the customer and for manufacturing.• Understand customer and business needs to provide the customer with relevant information (times, data, reports, etc.)• Provide timely and accurate data entry of customer orders, forecasts, customer pricing, etc. Manage customer inventory levels through forecasting and shipping trends.• Active team member of the business, continuously looking for process improvements to aide in servicing the customer.
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Office Depot
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France
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Retail Office Equipment
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Business Account Manager
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Jul 2015 - May 2020
Manage over 400 SMB (Small to Medium Businesses) throughout the Eastcoast (Florida) region. The goal is to increase margin through relationship building with my clients. I review statistics and habits in purchasing and advise my clients on the trends and fluctuations on their accounts. I also act as a headhunter and go after dead accounts that haven't had any spending in over a year and gain their business back from a competitor either national or local vendors. Manage over 400 SMB (Small to Medium Businesses) throughout the Eastcoast (Florida) region. The goal is to increase margin through relationship building with my clients. I review statistics and habits in purchasing and advise my clients on the trends and fluctuations on their accounts. I also act as a headhunter and go after dead accounts that haven't had any spending in over a year and gain their business back from a competitor either national or local vendors.
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AT&T Mobility
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United States
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Retail
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1 - 100 Employee
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Retail Sales Consultant
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Oct 2008 - Jul 2015
Meet sales objectives for wireless phones, services, and accessories. Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Understanding customers’ data/entertainment and communication needs and helping them discover how our products meet those needs. Educating and engaging customers through product demonstrations. Interacting with customers and providing prompt and courteous customer service to all customers.
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City of Round Rock
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United States
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Government Administration
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300 - 400 Employee
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Round Rock Police Department
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Oct 2007 - Jul 2008
Protected the public and community, enforced laws and regulations, controlled traffic, responded to 911 calls/traffic accidents and conducted preliminary criminal investigations; prepared reports, researched paraphernalia found and secured scene and forensic evidence for detectives Interviewed witnesses, victims, and suspects; made arrests and interacted with local, state, federal law enforcement agencies Investigated Computer Crimes as related to Chapter 33 of The Texas Penal Code and collected evidence for such offenses.
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Brownsville Police Department
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Feb 2001 - Jul 2007
Protected the public and community, enforced laws and regulations, controlled traffic, responded to 911 calls/traffic accidents and conducted preliminary criminal investigations; prepared reports, researched paraphernalia found and secured scene and forensic evidence for detectives Interviewed witnesses, victims, and suspects; made arrests and interacted with local, state, federal law enforcement agencies Investigated Computer Crimes as related to Chapter 33 of The Texas Penal Code and collected evidence for such offenses.
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Bath & Body Works
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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Jan 2000 - Dec 2000
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.Direct inventory management activitiesManage controllable expensesPerform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directiveAct as manager on duty, when scheduled, to address customer service, vendor or maintenance issuesPartner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activitiesMaintain policies and proceduresIncorporate Loss Prevention and safety messages into daily operationsDirect store moves with monthly planogramsPerform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directiveAct as manager on duty, when scheduled, to address customer service, vendor or maintenance issuesPartner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activitiesMaintain policies and proceduresIncorporate Loss Prevention and safety messages into daily messages
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Nikvin, Inc
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United States
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Assistant Sales Manager
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Jan 1995 - Dec 1999
Oversaw operations and rented large equipment, including backhoes, uni-loaders, tile/brick saws, and pressure washers.Increased business and built strong customer relationships; consistently provided customer satisfaction at all levelsDeveloped a sharp awareness of both the spoken and unspoken needs of customersI always anticipated customers' needs; responded to unexpected demands positively and productivelyEstablished and maintained various department layouts to reflect product mix and inventory levelsTraveled to Mexico to meet with clientele and to make new contacts for future sales.
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Education
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1991 - 1998
University of Texas at Brownsville
BFA, Fine Art -
1995 - 1997
Texas A&M University-Kingsville
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General
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