Vincent Ebert Balaba

Information Technology Consultant at HiveRooms
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Contact Information
us****@****om
(386) 825-5501
Location
Cebu, PH

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Experience

    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • Information Technology Consultant
      • Jul 2022 - Present

      Philippines

    • Israel
    • Information Technology & Services
    • 1 - 100 Employee
    • IT and System Automation Manager
      • Nov 2021 - Present

      Lapu-Lapu, Central Visayas, Philippines

    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • Group IT Manager
      • Nov 2019 - Nov 2021

      A group of Luxury Boutique Hotels and Resorts brands located in Palawan, Bohol, Dumaguete, and Siargao. *Amorita *The Funny Lion *Sta. Monica *Momo Beach Club

    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • Mar 2019 - Nov 2019

      Station 1, Boracay Island, Philippines ---Pre-opening

    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • May 2017 - Feb 2019

      56 Legarda Road, Baguio City *Pre-opening *Set-up IHG IT Infrastructure +Workstations +Servers +Firewall (Meraki) +Network Switch (Meraki) +Access Points +Holidex / Concerto *Successfully installed/configure all Hotel IHG core systems +Opera, POS, Sunsystem, Interface, etc. *Setting-up IHG shell for hotel Core-Systems *Setup training schedules all core systems. *Ensure IT IHG standards are… Show more *Pre-opening *Set-up IHG IT Infrastructure +Workstations +Servers +Firewall (Meraki) +Network Switch (Meraki) +Access Points +Holidex / Concerto *Successfully installed/configure all Hotel IHG core systems +Opera, POS, Sunsystem, Interface, etc. *Setting-up IHG shell for hotel Core-Systems *Setup training schedules all core systems. *Ensure IT IHG standards are well implemented. *Attend IHG Learning Events + 2017 InterContinental Hotel Nha Trang, Vietman *All system Go-live last June 2, 2018 - Soft Opening (Grand Opening July 27, 2018) Show less

    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • Jan 2016 - Apr 2017

      Cebu Veterans Drive, Nivel Hills, Apas Cebu City, 6000 Philippines * Manage the Hotel’s Computer System for maximum utilization * Sourcing the best suppliers for IT hotel requirements. * Reports to Managing Director& General Manager. * Responsible on planning & budgeting for IT department. * Supervise & monitor all installations, designs & system maintenance. * Set guidelines & implement backup procedures. * Recommend & Implement Hardware & Software requirements. * Installs computer software and hardware. * Responsible on the cabling &… Show more * Manage the Hotel’s Computer System for maximum utilization * Sourcing the best suppliers for IT hotel requirements. * Reports to Managing Director& General Manager. * Responsible on planning & budgeting for IT department. * Supervise & monitor all installations, designs & system maintenance. * Set guidelines & implement backup procedures. * Recommend & Implement Hardware & Software requirements. * Installs computer software and hardware. * Responsible on the cabling & network system configuration. Projects/Implemented: +OPERA Upgrade +Oracle Membership +Material Control Upgrade +OPERA - Authority to Print, ATP +Sunsystem/Vision/Q&A Upgrade +Firewall + UTM / VPN Transition +Fine-tuned Domain and Active Directory +Fine-tuned Guest WiFi High-Speed Internet Access +Modernization of PABX, From NEC to Alcatel +Implementation of SAN, Storage Attached Network +Re-Training of OPERA users. +Re-Training of Sunsystems users. +Fine-tuning of Hotel Network Structure / Harnessing Show less

    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • Aug 2014 - Jan 2016

      Station 1, Boracay Island, Philippines * Pre-Opening * Manage the Hotel’s Computer System for maximum utilization (Infor HMS, Alcatel-Lucent PaBX,Call Accounting & Voicemail System, Saflok Doorlock(Proximity), SAP B1, Check SCM, Infrasys, HSIA-Antlabs, Sophos AV & UTM, Microsoft Window Server 2012 R2 x64, Red Hat Linux Enterprise , HP Proliant Servers, HP Switches, E1 ISDN, Internet Lease Line * Sourcing the best suppliers for IT hotel requirements. * Reports to Managing Director & Resident Manager. * Responsible in… Show more * Pre-Opening * Manage the Hotel’s Computer System for maximum utilization (Infor HMS, Alcatel-Lucent PaBX,Call Accounting & Voicemail System, Saflok Doorlock(Proximity), SAP B1, Check SCM, Infrasys, HSIA-Antlabs, Sophos AV & UTM, Microsoft Window Server 2012 R2 x64, Red Hat Linux Enterprise , HP Proliant Servers, HP Switches, E1 ISDN, Internet Lease Line * Sourcing the best suppliers for IT hotel requirements. * Reports to Managing Director & Resident Manager. * Responsible in planning & budgeting for IT department. * Supervise & monitor all installations, designs & system maintenance. * Set guidelines & implement backup procedures. * Recommend & Implement Hardware & Software requirements. * Installs computer software and hardware. * Responsible in the cabling & network system configuration. Show less

    • Assistant I.T. Systems Manager
      • Apr 2011 - Aug 2014

      Punta Engano, Mactan Island, Cebu More detailed duties and responsibilities are listed attached in form of a checklist and are not meant to be complete. Local legislation and requirements may ask for adaption and amendments. To fulfill duties and jobholder is given the relevant authority to reach the goals by the Regional Information Officer of the Regional Hotel operation. * Smooth running of all computer systems. * Training of basic functions of user software * Regular information to IT management about the new… Show more More detailed duties and responsibilities are listed attached in form of a checklist and are not meant to be complete. Local legislation and requirements may ask for adaption and amendments. To fulfill duties and jobholder is given the relevant authority to reach the goals by the Regional Information Officer of the Regional Hotel operation. * Smooth running of all computer systems. * Training of basic functions of user software * Regular information to IT management about the new computer trends for the future. * Regular data safe /backup. * Budgeting, planning and managing approval process for IT expenditures. * Compliance with IT Policies and Guidelines. * IT project management * Regular IT status report to the GM. * The following duties within frame of work: - Hardware - Software - Security / Datasafe - Management - General Show less

    • IT Coordinator
      • Aug 2008 - Mar 2011

      Punta, Engano, Mactan Island, Cebu * Ensures all the guest needs are being dealt with immediately. Complaints are accepted and followed up according to standards and recorded in a logbook. * Ensures a mid-level of liaison is maintained between IT and all other departments within the hotel. * Builds a professional relationship with customers to ensure guest has satisfying experience. * Hand on approach assisting with any area of IT. * Preparation of daily, weekly and monthly reports and statistics. * Maintain IT… Show more * Ensures all the guest needs are being dealt with immediately. Complaints are accepted and followed up according to standards and recorded in a logbook. * Ensures a mid-level of liaison is maintained between IT and all other departments within the hotel. * Builds a professional relationship with customers to ensure guest has satisfying experience. * Hand on approach assisting with any area of IT. * Preparation of daily, weekly and monthly reports and statistics. * Maintain IT office files and records. *Prepares timely objectives to improve the operation. * Attends meetings if the IT manager is not around. * Promotes a healthy and safe work environment. * Advises of any unsafe or hazardous practices or equipment to maintenance or a member of the Health and Safety Committee. Manage the Hotel’s Computer Systems for maximum utilization. This includes: - Provide 1st Line Support to end-user. - Educating end-user to unsure well-being of computer equipment. - Educating end-users to be self-reliant in solving basic IT related problems. - Utilize Hotel IT resources. * Secure the Hotel Information Technology Systems. This includes: - Maximizing critical systems up-time. - Verifying the Daily Back-up Log to ensure successful Back-up - Regular housekeeping of storage and system passwords. - Ensure virus shield is in place and updated to latest version on regular basis. * Ensure that the IT operating rules guidelines of the use of the computer equipment are available to all users and are followed. * Stay abreast of development in the information technology profession. Utilized E-learning and IT PDP to achieve the goal. * Ensures all team members are full trained in all Hotels’ Brand Standards and all Brand Standards are met 100% of the time. * Undertakes additional responsibilities as requested by IT manager/Director of Operations or General Manager. Show less

    • System Analyst / Computer Programmer
      • Aug 2007 - Aug 2008

Education

  • Asian College of Technology - International Educational Foundation
    BS Information Technology, Information Technology
    2003 - 2007

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