Vincent Zappolo

Club Attendant at All Sport Health and Fitness
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Club Attendant
      • Aug 2023 - Present

    • United States
    • Health, Wellness & Fitness
    • Customer Sales Specialist
      • Mar 2022 - May 2023

      • Daily interaction with customers, assisting in setting up accounts through DataTrak software. Processed membership renewals both independently and through insurers which covered health club memberships. • Utilized DataTrak software in combination with Excel to track key metrics. • Collaborated with other employees in growing and promoting social media accounts across multiple platforms. Used social media to communicate upcoming events and general news, expanding footprint of Athletic Club. • Cooperated with senior management in scheduling of 15+ employees. Resolved issues relating to the schedule and worked around any conflicts outside of regularly scheduled sessions (i.e. holidays, inclement weather cancellations, absences). Show less

    • Campaign Coordinator Intern
      • Oct 2022 - Mar 2023

      • Utilized consumer insights to create targeted marketing campaigns that delivered content to TikTok, Instagram, Twitter, and YouTube. Led to an increase of over 20% in average overall weekly impressions. • Ensure proper documentation and tracking of established KPIs/metrics in accordance with deliverables. • Collaborated with partners in facilitating growth/management of 11 promotional campaigns through the creation of unique branded content and finding user generated content. • Strategized with senior management on multiple functions including client satisfaction and consumer interactions, creating presentations on relevant initiatives using PowerPoint and Tableau. Show less

    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant - Macroeconomics
      • Aug 2021 - Jan 2022

      • Hosted 3 weekly discussion sections for a group of over 60 students in which course material was to be both taught and reviewed. Creatively communicated subject matter to supplement lecture courses held by the lead professor. • Collaborated with other teaching assistants to create supplemental materials such as PowerPoints, review packets and general assignments outside of the provided course materials. • Organized up to 5 hours of weekly office meetings to facilitate a more personal learning experience with students. Allowed for students to resolve any issues in understanding of course material while also creating a more personable environment with students. • Generated a passing rate of over 80%, further a rate of excellence of over 30% which fell within acceptable range of course expectations within the department. Show less

Education

  • Binghamton University School of Management
    Master of Business Administration - MBA
  • Binghamton University
    Bachelor of Science - BS, Financial Economics

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