Experience

SIM
• United States
• Retail
• 1 - 100 Employee
• Director, Business Development & Training Management Support

  • Aug 2010 - Present


Sentosa Leisure Group

• Director, Leisure Operations

  • Mar 2003 - Jul 2010

  As Director, Leisure Operations, my primary responsibility is to manage and supervise some 300 permanent staff that spread across 4 key operational Departments – namely Admission & Attractions Operations, Facilities Maintenance & Transport; Environmental Control & Landscape; and Loss Prevention. To ensure that the Division’s efforts are aligned to Sentosa’s corporate mission and vision, as well as the company’s business goals As Director, Leisure Operations, my primary responsibility is to manage and supervise some 300 permanent staff that spread across 4 key operational Departments – namely Admission & Attractions Operations, Facilities Maintenance & Transport; Environmental Control & Landscape; and Loss Prevention. To ensure that the Division’s efforts are aligned to Sentosa’s corporate mission and vision, as well as the company’s business goals



Central Provident Fund Board

• Assistant Director, Human Resource Development

  • Jan 2002 - Mar 2003

  Held the corporate appointment as an Assistant Director, Human Resource Development for CPF Board. Led a Department of 8 Human Resource Development staff. Oversaw the entire training and development function of the Board. Main responsibilities included formulating training policies, identifying and evaluating training needs, as well as introducing new training delivery platforms for the Board, such as E-Learning. Reviewed course offerings and Training Roadmaps for relevance to the Board’s business goals and strategies in the area of organisational productivity and personal development. Provided advisory and consultancy services to other branches and departments of the Board in the areas of training, productivity, quality and customer service. The strategic thrust of this key role was to align the Board’s training efforts with its corporate mission, vision and values. Show less



OVERSEAS UNION BANK LIMITED

• Singapore
• Biotechnology Research

• Assistant Vice President

  • 1997 - Dec 2001

  Held the appointment as an Assistant Vice President, Training, I was the Team Head of Organisational Productivity & Personal Development. Main responsibilities included leading a team of 5 staff in the planning and managing of the Bank’s training and development needs, identifying, developing and conducting executive, personal development and productivity-related programmes such as Basics of Supervision, Transactional Analysis, Counselor Relations, Internal Customer Service, Kepner-Tregoe Problem Solving & Decision Making, Assertiveness Skills, On-Job Coaching and Time Management Reviewed course offerings and Training Roadmaps for relevance to the Bank’s business goals and strategies in the area of organisational productivity and personal development. Responsible for identifying, selecting, designing and administering appropriate training and development initiatives in consultation with the Bank’s line-managers and staff to analyse training needs, to ensure that the analysis is based on an understanding of the objectives and goals of the organisation and work area. Proposed appropriate training solutions, and highlight non-training solutions for discussion with line departments to reach a consensus for implementation Show less



Ernst & Young Consultants Pte Ltd

• Executive Consultant

  • 1995 - 1997

  Held the appointment as an Executive Consultant with Ernst & Young Consultants Pte Ltd. Specialised in Employee Training and Development. I was responsible for Human Resource and Organisational Development consultancy projects – such as Training Needs Analysis, Human Resource Management Review, and Performance Appraisal System Held the appointment as an Executive Consultant with Ernst & Young Consultants Pte Ltd. Specialised in Employee Training and Development. I was responsible for Human Resource and Organisational Development consultancy projects – such as Training Needs Analysis, Human Resource Management Review, and Performance Appraisal System



National Productivity Board

• Consultant

  • 1992 - 1995

  Appointed as a Consultant with the Manufacturing Group, Industry Division, National Productivity Board (now known as SPRING SINGAPORE). Tasked with the responsibilities of grooming local small and medium enterprises (SMEs) through consultancy and referrals. Between 1992-1994, I was a consultant with the newly set-up Quality Control Circles Resource Centre. Mission was to provide consultancy and advisory services to both public and private sector companies in the implementation of the QCC Programme. Show less



Curtin University

• Australia
• Higher Education
• 700 & Above Employee

• Tutor in Sociology

  • Jan 1991 - Dec 1992

  - Tutor in Sociology, School of Social Sciences, Curtin University of Technology (formerly WAIT), Perth, Western Australia, 1991/1992 - Research Assistant in the School of Social Sciences, Perth, Western Australia, 1991/1992 - Tutor in Sociology, School of Social Sciences, Curtin University of Technology (formerly WAIT), Perth, Western Australia, 1991/1992 - Research Assistant in the School of Social Sciences, Perth, Western Australia, 1991/1992