Experience

SHINE Children and Youth Services

• Singapore
• Civic and Social Organizations
• 1 - 100 Employee

• Assistant Senior Social Worker

  • Aug 2022 - Present



Axon Fresh

• Singapore
• Transportation, Logistics, Supply Chain and Storage

• Entrepreneur

  • Jun 2020 - Jul 2022

  - Developed business plan and operational processes to support businesses with their fulfilment needs. - Established onboarding protocols for merchants and delivery partners based on best industry practices to ensure quality of service and consistency of standards. - Acquired merchants through canvassing face-to-face and digital efforts. - Managed fulfilment of orders with lean resources available. - Trained and hired delivery partners with stringent screening controls to maintain service standards. - Maintained service users and accounts through outreach efforts and continuous improvements to cater to their business needs. Contributed to the growth of the company through the following: 1. Creating impact by implementing a solution that is sustainable and beneficial for consumers and businesses. 2. Understanding the many facets of growth potential within an organization and within a market sector. 3. Communicating and inspiring confidence through the belief in the product / service that has been built Show less



Ministry of Education, Singapore (MOE)

• Singapore
• Education Administration Programs
• 700 & Above Employee

• Cluster Senior Student Welfare Officer

  • Jan 2019 - Jun 2020

• Senior Student Welfare Officer

  • Jun 2017 - Dec 2018

  - Mentor and model professional practice to new SWOs to enhance their effectiveness in the school setting. - Assist Lead SWO / Guidance Branch in: 1. Implementing professional learning programmes for SWOs 2. clinical supervision and planning the peer support in the supervision group - Provide consultation to School Leaders of cluster schools on challenging cases. - Collaborate with stakeholders at cluster level to address cross-school at risk issues.

• Student Welfare Officer

  • Mar 2015 - Jun 2017

  Strengthening the safety net for at-risk students by: - mentoring them with positive values- ensuring they attend school regularly- connecting them to local community resources - responding to reports of abuse or domestic violence- partnering with the community to follow up on case management



Pasir Ris Family Service Centre

• Social Worker

  • Jul 2009 - Mar 2015



Chapel of The Resurrection

• SAJC Mentor

  • Oct 2006 - Jun 2009