Experience

Original BTC

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Business Development Account Manager

  • Aug 2021 - Present



Lefroy Brooks USA

• United States
• Consumer Goods
• 1 - 100 Employee

• Territory Account Manager

  • May 2016 - Aug 2021

  • Prospecting and qualifying luxury high value project leads for both residential and commercial divisions, researching builders, developers, real estate investment trusts, boutique hotels and resort hotel owners.• Responsible for the full project life-cycle process for all assigned accounts; from exploration, specification to delivery; guiding customers to solutions that we can best supply to meet their specific needs.• Scheduling appointments, preparing, and delivering product presentations, attend trade shows, conferences, and Networking events.• Maintaining existing customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business.• Provide timely and accurate sales forecasts on a weekly, monthly, and quarterly basis and log all key communications and activities in the CRM system (Salesforce). Show less

• Showroom / Residential Project Manager

  • May 2014 - May 2017

  Residential Project Management including specification, purchasing, installation assistance and servicing assistance of our products to key clients including Architects, Designers, General Contractors and PlumbersAssist showroom traffic with specification requests, sales and design questions.Attend Trade-shows, Conferences and Networking events.Creation & Management of multiple Estimates, Sales Orders and Purchase Orders.Independently plan and deliver Architect & Designer Product Presentations.Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business. Show less



Linea Pelle

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Store Manager

  • Sep 2011 - Mar 2014

  Coordinate and implement visual and merchandising installations, changes and moves that have often resulted in over 20% sales increases. Supervised and provided product knowledge and training to a sales team of 4. Provide product knowledge training and information to the sales and support teams. Meet Daily and Weekly Sales goals Work as a liaison between Linea Pelle and Henri Bendel’s teams to drive my shopʼs business. Collaborate with the PR manager to create exciting shopping events. Facilitating shipments and RTV merchandise. Developed a high level of client engagement through personalized individual service. Show less