Junior Programmer

• Feb 2022 - Present

Customer Support Analyst

• Jul 2021 - Feb 2022

Provided best in class support to our Claimants. Built up solid technical knowledge of the different elements of the Claims process. Actively reported on improvement opportunities for system. Established and built up knowledge of Cryptocurrencies and the Block-chain. Provided best in class support to our Claimants. Built up solid technical knowledge of the different elements of the Claims process. Actively reported on improvement opportunities for system. Established and built up knowledge of Cryptocurrencies and the Block-chain.

Sales & Partnerships Internship

• Nov 2020 - Feb 2021

Internship with Meridian Energy: Worked as part of the Sales & Partnership Team to provide meaningful support to project teams through research and data analysis. I worked with team leaders to discuss and implement project management tools for various projects. Internship with Meridian Energy: Worked as part of the Sales & Partnership Team to provide meaningful support to project teams through research and data analysis. I worked with team leaders to discuss and implement project management tools for various projects.

Tuputoa Internship Programme : Alumni

• Nov 2020 - Feb 2021

Participated in the Tuputoa Internship Programme during the period of November 2020 to February 2021 in conjunction with Meridian Energy as an Intern. Participated in the Tuputoa Internship Programme during the period of November 2020 to February 2021 in conjunction with Meridian Energy as an Intern.

Customer Services Specialist

• Mar 2013 - Jun 2014

Managed customer accounts and provided support for customer queries and complaints. Worked as part of a team to achieve business goals. Communicated with customers via phone and email. Managed customer accounts and provided support for customer queries and complaints. Worked as part of a team to achieve business goals. Communicated with customers via phone and email.

Customer Services Officer

• 2012 - 2013

Provided customer service through all channels (phone, email, and in-person). The first point of contact for customers arriving at the office. Serviced customer requests and queries. Worked as part of a team, collaborating on various tasks. Provided customer service through all channels (phone, email, and in-person). The first point of contact for customers arriving at the office. Serviced customer requests and queries. Worked as part of a team, collaborating on various tasks.

Storeperson

• Mar 2009 - Jan 2011

Pick-packing orders from stores for distribution. Inbound/Outbound Logistics. Devanning. Pick-packing orders from stores for distribution. Inbound/Outbound Logistics. Devanning.