Experience

Africa Online Holdings Ltd, now iWayAfrica Services Ltd

• • Apr 2008 - Present

  iWayAfrica is a Pan African ICT Company providing IP communication and solutions across Africa. The company is wholly owned by Telkom South Africa.I am highly adept at designing and implementing ICT solutions and business strategies. I have been involved in developing and testing products to be deployed in all the 8 Africa online operations and its other affiliates, conducting product analysis to see how they fit into Africa Online's business environment and take corrective action as necessary and Initiating internal market and competitor research programs - collect and compile market statistics and analyses trends and variances on market share, competitor activities, etc Show less

• • Feb 2007 - Mar 2008

  o Implement/monitor and support of the inter-group IP Telephony service.o Be first point of contact for the entire group IP Telephony service support issues.o Provide technical support to country teams in implementing customer solutions including configuration of gateways, integration of PBX solutions etc.o Help in-country VoIP champions in determining customer requirements and designing appropriate solutionso Help in-Country VoIP champions in developing proposals for VoIP solutions to different customers.o Test different VoIP solutions, gateways, SIP phones, SIP servers, media convertors, soft phones and presenting findings to the management for decision making. Show less

• • Feb 2006 - Jan 2007

  o Monitoring and Administering VoIP traffic.o Configuring the Cisco AS5300 Router for VoIP traffic.o Effect activation and barring of Carrier routes when requested to do so.o Update Customer records in the Gatekeeper (GNUGK) database.o Updating records of the status of the VoIP lines