Experience

Medical Center Pharmacy

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Pharmacy Technician/Driver

  • Jul 2016 - Present

  •In a Home Care setting: Medication delivery and documentation collection per current compliance standards. Under the supervision of a pharmacist may assist with documentation, tracking reports, •Selects and/or prepares medications, under direct supervision, as indicated on the patient medication orders. Places medications in patient boxes or in designated area for pharmacist to check, sends/delivers medications to nursing units as required. May investigate missing medication requests. •Attends to customers and answers telephones in a courteous and timely manner. Serves as a liaison between the customer and the pharmacist. May also take requests for prescription refills and obtain necessary authorizations. •Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through wholesaler and other vendors. Assesses practical ways to deal with shorted items and short-dated or unusable items.\ •Charges/credits patients for medications and intravenous solutions as appropriate. Restocks unused and credited returned medications. Show less



CAMO

• United States
• Hospitality
• 1 - 100 Employee

• Medical Scheduler

  • Nov 2015 - Jun 2016

  • Requires a practical knowledge of computerized data entry using a Government Database (CHCS & AHLTA) to enter, modify, and retrieve sensitive information and various data into or from the electronic medical record, scheduling and call center software • Responsible for assistance to all Tricare Prime Members (Active Duty, Retirees, Family Members) providing a smooth process for the management of his/her doctor appointments as well as support work in connection with the care and treatment given to the members by performing a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model • Determines the nature of a high volume of calls to assist with communication of needs such as appointment, medication requests, and identification of clinical calls and refers to appropriate clinical staff • Verification and updates to patient demographics. Practical knowledge of the standard procedures, medical records, medical terminology, security of sensitive electronic files, process improvement, and customer service Show less



CVS Caremark

• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Representative

  • May 2015 - Nov 2015

  • Places outbound calls to providers under the direction of Medical Management Nurses to obtain clinical information for approval of medical authorizations • Supports comprehensive coordination of medical services including intake, screening and referrals to Aetna Medical Services Programs • Performs non-medical research including eligibility verification, COB, and benefits verification • Utilizes Aetna systems to build, research and enter member information • Places outbound calls to providers under the direction of Medical Management Nurses to obtain clinical information for approval of medical authorizations • Supports comprehensive coordination of medical services including intake, screening and referrals to Aetna Medical Services Programs • Performs non-medical research including eligibility verification, COB, and benefits verification • Utilizes Aetna systems to build, research and enter member information



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Pharmacy Technician

  • Nov 2014 - May 2015

  • Using Intercom Plus workflow system to process prescriptions and assist patients under the supervision of a Pharmacist • Retrieve inventory from shelf for processing • Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA • Hand count control medications, measure liquids, reconstitute antibiotics • Using Intercom Plus workflow system to process prescriptions and assist patients under the supervision of a Pharmacist • Retrieve inventory from shelf for processing • Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA • Hand count control medications, measure liquids, reconstitute antibiotics



HEB

• Financial Services
• 1 - 100 Employee

• Cashier

  • Feb 2012 - Apr 2015

  Cashier • Greeted customers, asked questions to determine needs, made suggestions, and assisted in finding desired merchandise • Scanned and total orders, processed cash and credit transactions, and balanced drawer at end of shift • Handled customers request and complaints HEB Pharmacy Tech Intern (3 weeks) • Provide great customer service and role model service standards, including working closely with Pharmacy Care Representatives (PCRs) in providing patient care • Have an understanding and knowledge of HEB Pharmacy Standard Operating Procedures (SOPS) and where to access them • Verify complete patient information to input into the computer system • Verify type of cap required for prescription (child-proof, easy open); replace if necessary • Retrieve inventory from shelf for processing • Verification and label of prescriptions by 8 point check. Total shift production may include up to 1,000 scripts on a heavy volume day • Print out inventory labels when needed • Look for expired medication and discontinue nonproductive medication: 6 month span • Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA • Apply computer troubleshooting and prescription application overview Show less