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Vincent Moyaki

Technical Support Engineer at Memberium

Contact Information

us****@****om

(386) 825-5501

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Location

Lagos State, Nigeria, NG

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Technical Support Engineer
- Sep 2020 - Present
- Providing customer/technical support to English-speaking clients all around the world who are building membership sites using the Memberium plugin. - Help customers review their campaign automation in Infusionsoft/ActiveCampaign CRM. - Provide support to customers in Memberium setup and installation in WordPress. - Providing customer/technical support to English-speaking clients all around the world who are building membership sites using the Memberium plugin. - Help customers review their campaign automation in Infusionsoft/ActiveCampaign CRM. - Provide support to customers in Memberium setup and installation in WordPress.

Happiness Contractor
- Jun 2021 - May 2022
- Providing email support to WordPress.com customers. - Helping customers use Automattic’s products, primarily WordPress.com; there may be a crossover into Tumblr, WooCommerce, and Jetpack. - Troubleshooting, investigating, and writing detailed escalation reports for full-time members of the WordPress.com Happiness Engineer teams. - Sharing knowledge, tools, and tips to help team members. - Providing email support to WordPress.com customers. - Helping customers use Automattic’s products, primarily WordPress.com; there may be a crossover into Tumblr, WooCommerce, and Jetpack. - Troubleshooting, investigating, and writing detailed escalation reports for full-time members of the WordPress.com Happiness Engineer teams. - Sharing knowledge, tools, and tips to help team members.