Experience

Onefield Belgium

• Belgium
• Telecommunications
• 1 - 100 Employee

• Configurations coordinator and admin support for Data Center @ BP2I

  • Sep 2017 - Present

  As a Configuration Coordinator for Windows, Linux, AIX and Sun, my key responsibilities in the CMDB are to :* Update domain specific Data Model and maintain the Data Model Catalogue* Initiate and monitor the request for change in case of Data Model modifications in the tool* Prepare the load from source to the CMDB* Scan, identify and resolve errors for the domain specific Cis, based on a daily log file.* Generate & Communicate domain specific reports on demand* Plan Audit if the request is domain specific* Review and keep up to date procedures and work instructions* Analyze and summarize inconsistencies and deviations if the request is domain specific* Authorize and review permissions to the CMDB* Initiate staging, put in production and decom of the servers, directly in CMDB or other tools according to the domain* Create the Virtual Hardware for the servers* Generate the Control Plan* Be the interface between our own databases and the one of the customerOn the field of asset management my key tasks are:* Coordonate and plan the destruction of physical devices* Review and keep procedures up to date* Track error logs and troubleshoot it

• Service contractor - Data Center Management @ BP2I.BE

  • Jan 2014 - Present

  Quality controle and Data Center management support Correction and review for asset and configuration DBOperational meetings with hosted customers representativesTreatment and follow up of Data Center visitsSupport, redaction and review of procedures & work instructions for Data CenterFollow-up of SLA of Data Center tasks and realisationsDaily follow-up on power management in tracking tools

• Configuration Administrator

  • Dec 2010 - Dec 2013

  As a Configuration Administrator, my mission is to be the custodian and the guardian of all master copies of CIs registered with Configuration Management for his specific domain. I am responsible for the integrity and accuracy of the configuration data.I also- Control the receipt, identification, storage, and withdrawal of all supported CIs- Provide information on the status of CIs- Number, record, store and distribute Configuration Management issues- Create libraries or other storage areas to hold CIs- Assist in the identification of products and CIs- Maintain current status information on CIs- Accept and record the receipt of new or revised configurations into the appropriate library- Archive replaced CI copies- Hold the master copies- Issue copies of products for review, change, correction or information when authorized- Maintain a record of all copies issued- Notify holders of any changes to their copies- Collect and retain information that will assist in the assessment of CIs impacted by a Change to a product- Assist the Configuration Coordinator in conducting configuration audits for his specific domain- Liaise with other databases where CIs are common to other systems.

• Call center

  • Feb 2010 - Nov 2010

• Acces lines coordinator - Service engineer

  • Jun 2007 - Jan 2010

  As an Acces Lines Coordinator, my mission was to order data lines (RC type 1, BRUO/BROBA, Leased Lines, etc...) from all main operators, BGC and OLO's. I was also responsible for the correct collect of the documentations and delivery of the lines.I was also in charge of - Being the link between the line providers, the constructor site and the Project Manager of the sites needing a data line solution.- Collecting and check all the needed documents to record the orders- Providing information on the status of orders- Tracking the delivery dates of the orders and pushing the providers to respect their SLA if needed- Maintaining and updating the correct informations in the ordering database- Cross checking billing and ordering databases to avoid keep on paying shadow lines