Experience

PORT WASHINGTON UNION FREE SCHOOL DISTRICT

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Information Technology Specialist

  • Jan 2021 - Present

  • Maintains information technology computer networks, servers, network storage and the associated operating systems. • Resolves computer workstation problems. • Performs related duties as required. • Maintains information technology computer networks, servers, network storage and the associated operating systems. • Resolves computer workstation problems. • Performs related duties as required.



Jericho Public Library

• United States
• Libraries
• 1 - 100 Employee

• Information Technology Aide I

  • Jul 2022 - Present

  • Assists in maintaining computer networks and their operating systems. • Performs initial diagnosis of computer workstation problems. • Performs related duties as required. • Assists in maintaining computer networks and their operating systems. • Performs initial diagnosis of computer workstation problems. • Performs related duties as required.



Rocky Point Union Free School District

• Rocky Point, New York, United States

• Substitute School Communications Coordinator

  • Oct 2019 - Present

  • Set-up audio and visual equipment for presentations. • Meet with teachers and administrators to determine equipment requirements for presentations. • Set-up and break down of audio and visual equipment for BOE meetings. • Set-up audio and visual equipment for presentations. • Meet with teachers and administrators to determine equipment requirements for presentations. • Set-up and break down of audio and visual equipment for BOE meetings.



Core BTS

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Desktop Support Technician

  • Jan 2019 - Jan 2021

  • Resolved help desk tickets such as malfunctioning printers, Smart Boardscreen realignment, allocation of printer toner, installation of imaged hard drives.• Initial set-up, and installation of software on new equipment such asWindows, Microsoft Office, network drives, peripheral drivers, and security software.• Management of asset tags, excess lists for BOE, and general inventory of hardware, and toner.• Managed migration timeline for imaging of teacher and staff stations to Windows 10.• Imaged of new hardware and hard drives, installation of hard drives in refurbished hardware, and installation of refurbished hardware into classrooms.• Creation of new Active Directory Accounts for staff and students.• Assisted Executive Director for Educational Services in management of G Suite accounts for staff and students.• Assisted Executive Director for Educational Services in management of over 3600 district owned Chromebooks. Show less

• Staff Consultant / Staff Aug Intern

  • Aug 2018 - Jan 2019

  • Assisted in phone deployment.• Assisted in re-connection of computers.• Assisted in resolving help desk tickets.• Assisted in data entry.



ShopRite of Uniondale

• Bookkeeper

  • Oct 2016 - Oct 2019

  • Performed basic bookkeeping duties.• Collected register drawer from cashiers at end of shift, and reconciled and kept record of till balance (over/short).• Trained new Bookkeepers.

• Customer Service Representative

  • May 2015 - Oct 2019

  • Recognized as Employee of the Month for May 2015.• Assisted customers with questions and issues.• Issued merchandise refunds.• Assisted with creation of accounts for digital coupon program on a diverse set of devices.• Trained new Customer Service employees.

• Cashier

  • Oct 2013 - May 2015

  • Efficiently handled all customer transactions.