Vincent Dottore
Video Wall Support Engineer at Synect- Claim this Profile
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Bio
Tony Cox
I worked with Vince at After Hours Formal Wear for 3 years, and as part of the management team I was impressed with his attention to detail and his strong committment to customer satisfaction as well as striving to generate new streams of revenue. Vince was a very collaborative member of management and possessed strong leadership skills. On many occassions, after a grueling travel schedule, Vince would then assist associates in the service center which was outside the normal scope of his responsibilities bringing a great personality and work ethic that really increased employee morale in stressful situations during peak seasons.
Tony Cox
I worked with Vince at After Hours Formal Wear for 3 years, and as part of the management team I was impressed with his attention to detail and his strong committment to customer satisfaction as well as striving to generate new streams of revenue. Vince was a very collaborative member of management and possessed strong leadership skills. On many occassions, after a grueling travel schedule, Vince would then assist associates in the service center which was outside the normal scope of his responsibilities bringing a great personality and work ethic that really increased employee morale in stressful situations during peak seasons.
Tony Cox
I worked with Vince at After Hours Formal Wear for 3 years, and as part of the management team I was impressed with his attention to detail and his strong committment to customer satisfaction as well as striving to generate new streams of revenue. Vince was a very collaborative member of management and possessed strong leadership skills. On many occassions, after a grueling travel schedule, Vince would then assist associates in the service center which was outside the normal scope of his responsibilities bringing a great personality and work ethic that really increased employee morale in stressful situations during peak seasons.
Tony Cox
I worked with Vince at After Hours Formal Wear for 3 years, and as part of the management team I was impressed with his attention to detail and his strong committment to customer satisfaction as well as striving to generate new streams of revenue. Vince was a very collaborative member of management and possessed strong leadership skills. On many occassions, after a grueling travel schedule, Vince would then assist associates in the service center which was outside the normal scope of his responsibilities bringing a great personality and work ethic that really increased employee morale in stressful situations during peak seasons.
Credentials
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CompTIA Network +
CompTIAApr, 2013- Nov, 2024 -
CompTIA A+
CompTIAJan, 2013- Nov, 2024
Experience
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Synect
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United States
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Design Services
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1 - 100 Employee
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Video Wall Support Engineer
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Sep 2016 - Present
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Genesis Computer Services and IT Solutions
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Orlando, Florida Area
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Owner
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Sep 2012 - Present
Providing repair and preventative maintenance, diagnostics/tune-ups and virus removal for personal computers and laptops. Perform data transfer and recovery, software/hardware upgrade services for clients. Database management, IT solutions and computer training available for small business applications. Providing repair and preventative maintenance, diagnostics/tune-ups and virus removal for personal computers and laptops. Perform data transfer and recovery, software/hardware upgrade services for clients. Database management, IT solutions and computer training available for small business applications.
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Avant Healthcare Professionals
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United States
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Staffing and Recruiting
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300 - 400 Employee
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Information Technology Support Associate
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Jul 2013 - Sep 2016
Monitor and maintain computers and devices to stay current with system information, changes and updates. Diagnose and resolve technical hardware and software issues involving internet/network connectivity. Assist in resolving helpdesk ticket issues. Maintain a high level of customer satisfaction to resolve issues in a timely manner with positive results. Monitor and maintain computers and devices to stay current with system information, changes and updates. Diagnose and resolve technical hardware and software issues involving internet/network connectivity. Assist in resolving helpdesk ticket issues. Maintain a high level of customer satisfaction to resolve issues in a timely manner with positive results.
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Orkin
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United States
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Consumer Services
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700 & Above Employee
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Commercial Account Manager
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2011 - 2012
Utilized and maintained Electronic Data System (EDS) for scheduling, reports and metrics. Managed local territory and employees to ensure customer satisfaction, retention and increased margin. Administered system training for employees and presented solutions to local and national branded clients Utilized and maintained Electronic Data System (EDS) for scheduling, reports and metrics. Managed local territory and employees to ensure customer satisfaction, retention and increased margin. Administered system training for employees and presented solutions to local and national branded clients
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Men's Wearhouse
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United States
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Retail
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700 & Above Employee
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Regional Sales Representative
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Nov 2009 - Jun 2011
TwinHill is the uniform division of Men's Wearhouse. Providing uniforms and apparel for ALL industries. From premium suiting to polo shirts, TwinHill retail garments are made to uniform standards! TwinHill is the uniform division of Men's Wearhouse. Providing uniforms and apparel for ALL industries. From premium suiting to polo shirts, TwinHill retail garments are made to uniform standards!
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Viking Security Systems
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Orlando, Florida Area
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Systems and Technology Associate
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May 2008 - Nov 2009
Electronic security systems integrator that specializes in access control, intercoms and surveillance systems. Electronic security systems integrator that specializes in access control, intercoms and surveillance systems.
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DesignShop, Inc.
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Orlando, Florida Area
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Client Lead and Project Manager
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Apr 2007 - May 2008
Client Lead and Project Manager for a full service trade show Exhibit Company that specialized in custom fabrication. Coordinated all stages of the design and creation process through to the management of pre-trade show and post show services. Utilized ACT (CRM) for scheduling, reporting and metrics. Client Lead and Project Manager for a full service trade show Exhibit Company that specialized in custom fabrication. Coordinated all stages of the design and creation process through to the management of pre-trade show and post show services. Utilized ACT (CRM) for scheduling, reporting and metrics.
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After Hours Formalwear
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Retail
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1 - 100 Employee
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Consultant, Manager and Trainer
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1997 - 2007
Consultant and Trainer, January, 2006 - April, 2007 • Managed seven customer service call centers and merged communication procedures for customer retention • Developed corporate policies and procedure manuals for national customer service call centers and divisions Business Development and Retention Supervisor, August, 2004 – January, 2006 • Monitored inventory metrics through database system; Provided extensive telephone training to existing clients • Managed national… Show more Consultant and Trainer, January, 2006 - April, 2007 • Managed seven customer service call centers and merged communication procedures for customer retention • Developed corporate policies and procedure manuals for national customer service call centers and divisions Business Development and Retention Supervisor, August, 2004 – January, 2006 • Monitored inventory metrics through database system; Provided extensive telephone training to existing clients • Managed national business development team and provided ongoing new client training seminars Southeastern Wholesale Sales Manager, August, 1997 – August, 2004 • Senior field trainer for all company wholesale sales managers; Created company sales, developed marketing plans and trained employees on point of sale software for authorized dealers • Chairman’s Award recipient for top sales manager five consecutive years Show less Consultant and Trainer, January, 2006 - April, 2007 • Managed seven customer service call centers and merged communication procedures for customer retention • Developed corporate policies and procedure manuals for national customer service call centers and divisions Business Development and Retention Supervisor, August, 2004 – January, 2006 • Monitored inventory metrics through database system; Provided extensive telephone training to existing clients • Managed national… Show more Consultant and Trainer, January, 2006 - April, 2007 • Managed seven customer service call centers and merged communication procedures for customer retention • Developed corporate policies and procedure manuals for national customer service call centers and divisions Business Development and Retention Supervisor, August, 2004 – January, 2006 • Monitored inventory metrics through database system; Provided extensive telephone training to existing clients • Managed national business development team and provided ongoing new client training seminars Southeastern Wholesale Sales Manager, August, 1997 – August, 2004 • Senior field trainer for all company wholesale sales managers; Created company sales, developed marketing plans and trained employees on point of sale software for authorized dealers • Chairman’s Award recipient for top sales manager five consecutive years Show less
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Education
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2005 - 2007
UCF College of Business
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Community
