vincent choo
Senior IT Support Officer at CWT Logistics Pte Ltd- Claim this Profile
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Bio
Darris Guo
Vincent is a customer oriented team member who can build rapport and handle the end-users well. Vincent is someone whom you can trust upon when help is needed.
Andrew Goh
Vincent was under my team during our tenure in D&S Solutions. Vincent is someone who can handle stress, work alone and complete his task efficiently without much supervision. He is also a good team player who can mix well with the rest of the team members. Whenever help is needed from him, he will always be there for you willing-fully without fail despite his hectic workload. Vincent is very knowledgeable, someone who is well verse in both Windows and Mac OS environment.
Darris Guo
Vincent is a customer oriented team member who can build rapport and handle the end-users well. Vincent is someone whom you can trust upon when help is needed.
Andrew Goh
Vincent was under my team during our tenure in D&S Solutions. Vincent is someone who can handle stress, work alone and complete his task efficiently without much supervision. He is also a good team player who can mix well with the rest of the team members. Whenever help is needed from him, he will always be there for you willing-fully without fail despite his hectic workload. Vincent is very knowledgeable, someone who is well verse in both Windows and Mac OS environment.
Darris Guo
Vincent is a customer oriented team member who can build rapport and handle the end-users well. Vincent is someone whom you can trust upon when help is needed.
Andrew Goh
Vincent was under my team during our tenure in D&S Solutions. Vincent is someone who can handle stress, work alone and complete his task efficiently without much supervision. He is also a good team player who can mix well with the rest of the team members. Whenever help is needed from him, he will always be there for you willing-fully without fail despite his hectic workload. Vincent is very knowledgeable, someone who is well verse in both Windows and Mac OS environment.
Darris Guo
Vincent is a customer oriented team member who can build rapport and handle the end-users well. Vincent is someone whom you can trust upon when help is needed.
Andrew Goh
Vincent was under my team during our tenure in D&S Solutions. Vincent is someone who can handle stress, work alone and complete his task efficiently without much supervision. He is also a good team player who can mix well with the rest of the team members. Whenever help is needed from him, he will always be there for you willing-fully without fail despite his hectic workload. Vincent is very knowledgeable, someone who is well verse in both Windows and Mac OS environment.
Experience
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CWT Logistics Pte Ltd
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Singapore
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Senior IT Support Officer
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Dec 2011 - Present
- Set up of new equipment, (PCs, notebooks Windows and MAC) for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software, application system and network-related issues with users through phone, email and done remotely- Creating/Changing/Deleting user accounts and Outlook email accounts- Active Directory administration- Liaise with vendors on parts change and warranty- Maintain good level of customer service - Set up of new equipment, (PCs, notebooks Windows and MAC) for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software, application system and network-related issues with users through phone, email and done remotely- Creating/Changing/Deleting user accounts and Outlook email accounts- Active Directory administration- Liaise with vendors on parts change and warranty- Maintain good level of customer service
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Ogilvy
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United States
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Advertising Services
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700 & Above Employee
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PC Specialist
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Mar 2011 - Aug 2011
- Set up of new equipment, PCs, notebooks (MAC environment) for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software, application system and network-related issues- Resolve problems through phone with users as and when required- Maintain good level of customer service- Creating/Changing/Deleting user accounts and lotus notes email accounts- Active Directory administration- Liaise with vendors on parts change and warranty- Assist in maintain backup tapes loading and procedures in server environment- Assist in housekeeping the files in servers
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RITCO TECH CO.
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Computer Hardware Manufacturing
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1 - 100 Employee
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System Administrator
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Aug 2010 - Mar 2011
- Set up of new equipment, PCs, notebooks (MAC environment) for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software, application system and network-related issues- Resolve problems through phone with users as and when required- Maintain good level of customer service- Creating/Changing/Deleting user accounts and lotus notes email accounts- Lotus Notes and Active Directory administration- Liaise with vendors on parts change and warranty- Assist in maintain backup tapes loading and procedures in server environment- Assist in housekeeping the files in servers- Provide remote support as and when required during after office hours
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NCS Group
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Singapore
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IT Services and IT Consulting
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700 & Above Employee
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Operation Support
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Feb 2008 - Jul 2010
- Set up of new equipment, PCs and notebooks for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software and application system- Resolve problems through phone with users from overseas- Maintain good level of customer service- Liaise with vendors- Assist in maintain backup tapes in server environment - Set up of new equipment, PCs and notebooks for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software and application system- Resolve problems through phone with users from overseas- Maintain good level of customer service- Liaise with vendors- Assist in maintain backup tapes in server environment
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D&S Solutions Pte Ltd
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Singapore
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Information Technology & Services
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1 - 100 Employee
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Field Engineer
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Jan 2007 - Feb 2008
- Set up of new equipment, PCs and notebooks for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software and application system- Asset and component inventory tagging- Liaise with vendors- Maintain good level of customer service - Set up of new equipment, PCs and notebooks for users- Advice users on usage of software and hardware peripherals- Resolve problems related to computer hardware/software and application system- Asset and component inventory tagging- Liaise with vendors- Maintain good level of customer service
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Asset Coordinator
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Jan 2006 - Jan 2007
- Maintaining the inventory of all IT equipments in hospitals- Generation of report for customers- Liaise with engineers in hospitals- Asset and component inventory tagging - Maintaining the inventory of all IT equipments in hospitals- Generation of report for customers- Liaise with engineers in hospitals- Asset and component inventory tagging
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NCS Group
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Singapore
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IT Services and IT Consulting
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700 & Above Employee
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Technical Assistant (school environment)
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Apr 2004 - Dec 2005
- Perform first level problem diagnosis- Resolve problems related to computer hardware/software, application system and network.- Advice users on the usage of software and hardware peripherals.- Set up workstations and notebooks for users- Asset and component inventory tagging- Upgrading of PC hardware and Software- Virus eradication- Liaise with helpdesk and vendors- Maintaining good level of customer service - Perform first level problem diagnosis- Resolve problems related to computer hardware/software, application system and network.- Advice users on the usage of software and hardware peripherals.- Set up workstations and notebooks for users- Asset and component inventory tagging- Upgrading of PC hardware and Software- Virus eradication- Liaise with helpdesk and vendors- Maintaining good level of customer service
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