Vincent CHAK
CoE engineer at Custodia- Claim this Profile
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English -
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Cantonese -
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Mandarin -
Topline Score
Bio
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftJul, 2023- Sep, 2024 -
OF01S : Mongo DB Operations Training for Self - Managed
MongoDBJan, 2023- Sep, 2024 -
Verint Financial Compliance
VerintJun, 2022- Sep, 2024 -
Huawei NGN / SoftX3000 / UMG8900 Operation and Maintenance Training
HuaweiOct, 2010- Sep, 2024
Experience
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Custodia
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United Kingdom
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Data Infrastructure and Analytics
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1 - 100 Employee
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CoE engineer
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Jun 2022 - Present
Voice Recording Service and financial compliance Voice Recording Service and financial compliance
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Mobile Engineer
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Dec 2016 - May 2021
Managed and executed Mobile projects which included network and service design on PSTN/MVNO. Established the interconnection signalling links, Organized commencement of the project and routine meetings with distributors. Maintained seamless and effective delivery services by tracking project status to work meets the established standard. Oversaw software upgrade, verification, and deployment in a mobile network. Ensured networks function properly by providing operational and maintenance assistance for network platforms. Show less
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Voice Engineer
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Dec 2010 - Dec 2016
Manage voice system as well as daily and monthly IDD route monitoring and adjustment based on commercial requirement. Managed and executed voice projects which included network and service design. Voice call routing on voice calls with new carriers. Trouble shoot for the voice call with call trace using Wireshark. Maintain and generate Voice Billing database. Setup IP Phone/PBX interconnection with the soft switch. Oversaw software upgrade, verification, and deployment in a voice network with vendors. Reformed daily and monthly route plans on the request of commercial team. Ensured networks function properly by providing operational and maintenance assistance for network platforms. Show less
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NOC Engineer
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Dec 2006 - Dec 2010
Executed transmission loopback test and circuits test to ensure smooth network transmission. Observed IPLC systems and performed transmission network maintenance to sustain technical operability and optimise network element availability. Cat5/6 copper, fibre wiring, cross connect and patching. Oversaw maintenance of IDD voice switch systems. Conducted installation and switchover of voice circuits by the support of senior engineer. Drafted and analysed IDD reports on daily basis to show different viewpoint of the hardware aspects of system infrastructure. Managed system monitoring maintenance via mobile system by performing configuration and verifying of data. Show less
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Education
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2010 - 2015
Hong Kong Metropolitan University
Bachelor's degree, Computing and Networking
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