Director of Food And Beverage

• Nov 2022 - Present

Food and Beverage Manager

• Mar 2021 - Nov 2022

Service Director

• Nov 2018 - Aug 2020

* Directed and oversaw all aspects of the organization's food and beverage planning and service, with duties to include menu planning and costs, preparation and presentation of food and drinks, and adherence to quality and safety standards. * Planned, coordinated, and oversaw special events. * Identified marketing opportunities to promote food and beverage products. * Provided input to strategic decisions that affected the functional area of responsibility. * Provided input into developing the budget. * Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Show less

On-Premise Wine SETX

• Feb 2018 - Nov 2018

* Performed functions in accounts that would include new product distribution, back-bar placement, wells, menus and promotions. * Under general direction, solicited business by personally visiting clients, attempted to interest prospective buyers and explained the merit of product and its application. *Familiarized established accounts with new products and developments. * Investigated and resolved customer complaints in accordance with company policy. * Kept information on competitive products, promotional matters, sales techniques, pricing and marketing policies. * Informed company of competitive activity and conditions that would affect company interests. * Prepared price quotations, delivery dates and service obligations. * Printed Spirits/Wine list, table-tents and other lists as needed through print-tech support. * Performed all related duties to setting-up, attending, and regulating nighttime bar promotions. Show less

Fine Wine Specialist

• Apr 2017 - Feb 2018

* Assisted the customer with specific needs in obtaining the right bottle for the right circumstance. * Created and completed wedding wine lists and orders with consideration of number of patrons. * Created wine lists for in-home blind tastings staying consistent with the needs of the client. * Unloaded, took inventory of and stocked back stock of wines with preparedness of future orders. * "Faced" all shelves and kept pricing up to date in accordance with market trends. * Built and organized case stacks and displays to enhance customer attraction. * Created signage and maps to educate customers with the endless possibilities of trying something new. * Wrote out and displayed tasting notes with the goal of helping the customer find exactly what they were looking for. Show less

Assistant Manager

• Oct 2015 - Apr 2017

* Shadowed and was mentored by a Certified Sommelier. * Tasted and expanded knowledge of all wines and beer sold in the establishment. * Created an experience for the customers with the service level provided. * Catered to the customers with a wine presentation that they would enjoy based on their answers to questions. * Hosted and helped teach wine education classes alongside a Certified Sommelier. * Assisted the owner and GM with day to day business operations. * Stood on my feet for 10 hours or more, while being able to lift heavy wine boxes throughout the shift. * Easily sociable with everyone and able to keep customers comfortable and happy. Show less