Experience

DHL Express India

• India
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Retail Store Executive

  • Oct 2020 - Present

  In my role, I handle B2B and B2C sales, focusing on retail sales. I have a strong understanding of the export and import documentation process, ensuring smooth and efficient operations. Additionally, I am proficient in tele calling, effectively communicating with clients and addressing their needs. Throughout my tenure, I have developed excellent customer service skills and a deep understanding of the logistics industry. I consistently strive to deliver exceptional service and build strong relationships with clients. I am proactive in identifying sales opportunities, generating leads, and meeting sales targets. Show less



UBER INDIA SYSTEMS PRIVATE LIMITED

• India
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Logistics & Operation consultant

  • Nov 2017 - Apr 2020

  My main responsibility was to ensure smooth operations at airports and railway stations, providing proper assistance to customers with their logistics needs and resolving any issues they faced. I played a crucial role in booking cabs for customers at these locations, ensuring a seamless and convenient experience. In addition, I excelled in addressing queries and concerns raised by Uber driver partners, providing them with the necessary support and guidance. I developed strong problem-solving and communication skills, enabling me to effectively handle various customer and driver-related issues. Show less