Vinand Panchal
After-Hours Support Specialist at Waterloo Co-operative Residence Inc.- Claim this Profile
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Bio
Credentials
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Learn the Command Line Course
CodecademyAug, 2023- Sep, 2024 -
Learn Microsoft Excel for Data Analysis Course
CodecademyJul, 2023- Sep, 2024
Experience
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Waterloo Co-operative Residence Inc.
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Canada
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Hospitality
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1 - 100 Employee
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After-Hours Support Specialist
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Sep 2022 - Present
As an After-Hours Support Specialist at WCRI Student Housing, I have honed my customer service skills by providing prompt and effective support to customers in need. With my calm and friendly demeanor, I have successfully navigated a range of challenging customer inquiries and concerns, using strong communication and problem-solving skills to ensure customer satisfaction. Through my experience at WCRI Student Housing, I have demonstrated empathy and understanding of the needs of my customers, and have become a trusted resource for resolving customer support issues after hours. Show less
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DTK Condos
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Canada
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Real Estate
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Concierge
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Sep 2022 - Jan 2023
As a Concierge at DTK Condos, I honed my exceptional organizational and multitasking skills, efficiently handling multiple requests and ensuring that all tasks were completed in a timely manner. I was responsible for onboarding residents and creating a welcoming environment through a stress-free process. Utilizing proprietary software, I ensured onboarding was done with accuracy, which led to consistent positive feedback from residents and guests for my ability to effectively address their needs. Show less
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Global Affairs Canada | Affaires mondiales Canada
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Canada
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Government Administration
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700 & Above Employee
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Fundraiser
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May 2022 - Sep 2022
As a Door-To-Door Fundraiser at Global Affairs Canada, I leveraged my strong interpersonal skills to effectively communicate the importance of the fundraising efforts and inspire individuals to support the cause. Through compelling presentations, I directed over 200 individuals to join the monthly donation program, resulting in a monthly total of $5,000 and making a positive impact on the lives of over 10,000 children. As a Door-To-Door Fundraiser at Global Affairs Canada, I leveraged my strong interpersonal skills to effectively communicate the importance of the fundraising efforts and inspire individuals to support the cause. Through compelling presentations, I directed over 200 individuals to join the monthly donation program, resulting in a monthly total of $5,000 and making a positive impact on the lives of over 10,000 children.
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Education
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2020 - 2023
Wilfrid Laurier University
Bachelor's degree, Computer Science
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