Vina Bravo
Stručnjak za prodaju poslovnih rješenja ključnim korisnicima at Telemach Hrvatska- Claim this Profile
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Contact Information
us****@****om
(386) 825-5501
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Location
Croatia, HR
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Bio
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Experience
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Telemach Hrvatska
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Croatia
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Telecommunications
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300 - 400 Employee
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Stručnjak za prodaju poslovnih rješenja ključnim korisnicima
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Jul 2023 - Present
Croatia
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Viši specijalist za prodaju velikim poslovnim korisnicima
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Jul 2019 - Present
Zagreb
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Weber Escal - Member of Austrian Post group
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Croatia
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Head of Customer service department
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Jun 2014 - Jun 2017
Hrvatski Leskovac - team leader (Customer service department, Claim department and Telesales) - KPI making (evaluated individual work performance for me and every member of my team, as well KPI for clients with revenue and volume) - budget and forecast planning - aquisition of new clients - up selling and cross selling with existing clients
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Voditelj Odjela ključnih kupaca
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Jun 2013 - May 2014
Hrvatski Leskovac - vođenje tima (odjel za brigu o kupcima i odjel telesalesa) - praćenje ljudi i klijenata (KPI) - planiranje: izrada budžeta i forecasta - akvizicija novih klijenata - up selling i cross selling s postojećim klijentima
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Key Account Manager
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May 2005 - Apr 2011
- vođenje ključnih kupaca
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Education
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1998 - 2005
Filozofski fakultet Zagreb
VSS, profesor hrvatskog jezika i književnosti i diplomirani slavist -
1994 - 1998
XVI. gimnazija
SSS, jezična gimnazija
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