Ilari K.
Community Manager at Tellor- Claim this Profile
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Finnish Native or bilingual proficiency
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English Professional working proficiency
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Swedish Elementary proficiency
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Thai Elementary proficiency
Topline Score
Bio
Cristina Z.
Ville is a talented, and skilled worker in Customer Care. Our professional interaction at work it's a pleasure, as Ville learns fast, understands what he has to do, and always provide a high quality work. Never been disappointed in what he is doing for our company, and I highly recommend him for any kind of projects, as he is intelligent, empathetic, great team player with amazing organizational skills. A big plus is also his nice character which makes him a pleasant, and easy going person to work with day by day.
Michael Zemrose
Ville has been working for us for going on 3 years. I've built up a lot of trust in him in not only doing is job well without micromanaging, but taking initiative to grow his skill set and value he provides. I can rest my mind at ease when it comes to the responsibilities he oversees and this is invaluable to me. I recommend him to anyone looking for a hardworking, self-generating, and flexible individual with a well-rounded personality.
Cristina Z.
Ville is a talented, and skilled worker in Customer Care. Our professional interaction at work it's a pleasure, as Ville learns fast, understands what he has to do, and always provide a high quality work. Never been disappointed in what he is doing for our company, and I highly recommend him for any kind of projects, as he is intelligent, empathetic, great team player with amazing organizational skills. A big plus is also his nice character which makes him a pleasant, and easy going person to work with day by day.
Michael Zemrose
Ville has been working for us for going on 3 years. I've built up a lot of trust in him in not only doing is job well without micromanaging, but taking initiative to grow his skill set and value he provides. I can rest my mind at ease when it comes to the responsibilities he oversees and this is invaluable to me. I recommend him to anyone looking for a hardworking, self-generating, and flexible individual with a well-rounded personality.
Cristina Z.
Ville is a talented, and skilled worker in Customer Care. Our professional interaction at work it's a pleasure, as Ville learns fast, understands what he has to do, and always provide a high quality work. Never been disappointed in what he is doing for our company, and I highly recommend him for any kind of projects, as he is intelligent, empathetic, great team player with amazing organizational skills. A big plus is also his nice character which makes him a pleasant, and easy going person to work with day by day.
Michael Zemrose
Ville has been working for us for going on 3 years. I've built up a lot of trust in him in not only doing is job well without micromanaging, but taking initiative to grow his skill set and value he provides. I can rest my mind at ease when it comes to the responsibilities he oversees and this is invaluable to me. I recommend him to anyone looking for a hardworking, self-generating, and flexible individual with a well-rounded personality.
Cristina Z.
Ville is a talented, and skilled worker in Customer Care. Our professional interaction at work it's a pleasure, as Ville learns fast, understands what he has to do, and always provide a high quality work. Never been disappointed in what he is doing for our company, and I highly recommend him for any kind of projects, as he is intelligent, empathetic, great team player with amazing organizational skills. A big plus is also his nice character which makes him a pleasant, and easy going person to work with day by day.
Michael Zemrose
Ville has been working for us for going on 3 years. I've built up a lot of trust in him in not only doing is job well without micromanaging, but taking initiative to grow his skill set and value he provides. I can rest my mind at ease when it comes to the responsibilities he oversees and this is invaluable to me. I recommend him to anyone looking for a hardworking, self-generating, and flexible individual with a well-rounded personality.
Experience
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Tellor
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Software Development
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1 - 100 Employee
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Community Manager
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Apr 2020 - Present
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Esports Entertainment Group (NASDAQ: GMBL)
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Malta
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Gambling Facilities and Casinos
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1 - 100 Employee
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Customer Care Associate
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Jul 2022 - Jul 2023
Customer Care Associate in Esport Entertainment Group's international customer service team. The Nasdaq listed company operates on iGaming field and owns several online casinos. - interacting with customers via email and chat - resolving customer issues efficiently and effectively - providing product information on promotions and bonuses - processing KYC documents - maintaining customer records - handling customer feedback - meeting performance metrics - continuous learning and self improvement I am currently a top performer on customer satisfaction metric over thousands of contacts while staying among the top performers on other KPIs. I trained new colleagues to use our systems and be familiar with our workflows. I reorganized predefined messages to get rid of spelling errors, have unified form and easy to remember -keywords. Show less
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Community
