Digital Marketing Specialist

• Mar 2021 - Present

Google Ads Account Strategist for Marketing Agencies, Google Partners program

• Sep 2018 - Mar 2021

- Increasing the media budgets and billing of Marketing agencies by increasing the ROAS of their marketing efforts. - Creating marketing strategies within Google Ads and Youtube. - Analyzing the results and optimizing Google Ads campaigns. - Consulting Marketing agencies about best practices and newest marketing tools of Google. - Managing a client portfolio with €2.5m quarterly spend. - Increasing the media budgets and billing of Marketing agencies by increasing the ROAS of their marketing efforts. - Creating marketing strategies within Google Ads and Youtube. - Analyzing the results and optimizing Google Ads campaigns. - Consulting Marketing agencies about best practices and newest marketing tools of Google. - Managing a client portfolio with €2.5m quarterly spend.

Accounting Analyst

• Apr 2018 - Sep 2018

Service Desk Expert

• May 2017 - Apr 2018

- Developing, planning and implementing processes to continuously improve the IT service provided to customer operating in 13 European countries.- Preparing reports, analysis, knowledge articles and training materials. - Hosting meetings and conference calls with customer, third parties and internal entities. - Training, advising and supporting Service Desk Agents. - Administrative tasks within Windows Active Directory.

Service Desk Agent

• May 2015 - May 2017

 Working as a first point of contact for all IT related queries for Finnish and Irish companies, in English and in Finnish language. Owning the the whole Finnish line of service as only Finnish representative and afterwards training and working as the first support for new agents on Finnish line. Continuing development of the Finnish service process in direct connection with representatives of the client company and third party resolver groups. Creating new and improving existing processes. Fujitsu Bronze Awards in March and May in recognition for delivering, updating, improving and documenting overall processes and procedures. Owning the meetings with customer and receiving great feedback directly from the customer. Ensuring the education of fellow colleagues. Show less

Media Specialist

• Oct 2010 - Sep 2011

• Consulting companies about their findability and image in different Fonecta Medias services. • Renewing the contracts and making additional sales with companies already co-operating with Fonecta. • New customer acquisition for Fonecta Media. • Consulting companies about their findability and image in different Fonecta Medias services. • Renewing the contracts and making additional sales with companies already co-operating with Fonecta. • New customer acquisition for Fonecta Media.

Sales Representative

• Nov 2009 - Oct 2010

• Selling social media consulting and services and internet visibility for companies. • Interviewing company decision makers and creating a page with verbal and pictorial presenting of company and its main services and products. • Selling social media consulting and services and internet visibility for companies. • Interviewing company decision makers and creating a page with verbal and pictorial presenting of company and its main services and products.