Vilakshan Jakhu

Chief Technology Officer at Complete Human Network
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Contact Information
us****@****om
(386) 825-5501
Location
Shah Alam, Selangor, Malaysia, MY
Languages
  • English -
  • Hindi -
  • Punjabi -

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Vineet Love

Will is the a perfect example of thorough professional who has strong techno-commercial expertise. He has a strong grasp of mobile technologies and drives implementation projects with passion. I wish him good luck in all his future endeavors.

Ravindra Kumar

Will hired me at BPTP at CP HO. He is a detail -oriented leader with a very clear vision of the future strategy & strong instinctive entrepreneurial vision.I wish him all the very best for his future endeavors.....

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Credentials

  • ZSA - Zoom Foundations!
    Zoom
    May, 2023
    - Nov, 2024
  • ZTSA - Zoom Phone
    Zoom
    May, 2023
    - Nov, 2024
  • ZTSA - Zoom Technical Foundations
    Zoom
    May, 2023
    - Nov, 2024
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
    Microsoft
    Apr, 2023
    - Nov, 2024
  • Jamf Certified Associate Exam - English
    Jamf
    Oct, 2022
    - Nov, 2024
  • SOTI MobiControl V15.0 Certification - Associate Level
    SOTI
    Oct, 2022
    - Nov, 2024
  • MobileIron Access Certification
    Ivanti
    May, 2021
    - Nov, 2024
  • MobileIron Threat Defense Certification
    Ivanti
    May, 2021
    - Nov, 2024
  • Android Enterprise Associate
    Google
    Mar, 2020
    - Nov, 2024
  • Android Enterprise Professional
    Google
    Mar, 2020
    - Nov, 2024
  • MobileIron Access Accreditation
    MobileIron
    Nov, 2019
    - Nov, 2024
  • MobileIron Threat Defense Accreditation
    MobileIron
    Nov, 2019
    - Nov, 2024
  • Google Cloud Sales Fundamentals - Assessment
    Google
    May, 2019
    - Nov, 2024
  • Fortinet NSE 2: Enterprise Firewall Solution
    Fortinet
    Mar, 2018
    - Nov, 2024
  • Fortinet NSE 2: Palo Alto
    Fortinet
    Mar, 2018
    - Nov, 2024
  • Solution Architect Fundamentals Accreditation
    MobileIron
    Apr, 2015
    - Nov, 2024
  • Account Executive Intermediate Accreditation
    MobileIron
    Mar, 2015
    - Nov, 2024
  • MobileIron AppConnect Administrator
    MobileIron
    Jan, 2014
    - Nov, 2024
  • MobileIron Certified Sales Engineer
    MobileIron
    Jan, 2014
    - Nov, 2024
  • MobileIron Professional Services Best Practices Certified
    MobileIron
    Jan, 2014
    - Nov, 2024
  • MobileIron Troubleshooting Certification
    MobileIron
    Jan, 2014
    - Nov, 2024
  • MobileIron V5 Platform Certified
    MobileIron
    Jan, 2014
    - Nov, 2024
  • Sentry Authentication and Security Specialist
    MobileIron
    Jan, 2014
    - Nov, 2024
  • MobileIron Certified Administrator (100 Series)
    MobileIron
    Oct, 2013
    - Nov, 2024
  • MobileIron MDM Bootcamp Certification
    MobileIron
    Feb, 2013
    - Nov, 2024
  • IBM Certified Associate Developer -- WebSphere Studio V5.0
    IBM
    Feb, 2005
    - Nov, 2024
  • Google Cloud Sales Credential
    Google
    Sep, 2023
    - Nov, 2024
  • Google Workspace Deployment Services Credential
    Google
    Sep, 2023
    - Nov, 2024
  • Jamf Management Consultant
    Jamf
    Sep, 2023
    - Nov, 2024
  • Apple Certified Support Professional
    Apple
    May, 2023
    - Nov, 2024
  • Chrome Enterprise and SMB Sales Credential
    Google
    May, 2023
    - Nov, 2024
  • ChromeOS for enterprise: Sales Credential
    Google
    May, 2023
    - Nov, 2024
  • Google Education Sales Credential
    Google
    May, 2023
    - Nov, 2024
  • Google Workspace Sales Credential
    Google
    May, 2022
    - Nov, 2024
  • Cloud Sales Associate Advanced Security
    Acronis
    Apr, 2023
    - Nov, 2024
  • Cloud Sales Fundamentals
    Acronis
    Apr, 2023
    - Nov, 2024
  • Cloud Tech Associate Advanced Security
    Acronis
    Apr, 2023
    - Nov, 2024
  • Cloud Tech Fundamentals
    Acronis
    Apr, 2023
    - Nov, 2024

Experience

  • Complete Human Network
    • Malaysia
    • Information Technology & Services
    • 1 - 100 Employee
    • Chief Technology Officer
      • Jul 2022 - Present

      Customer First approach to solution delivery! Develop and Manage OEM partnerships! Build a managed services organisation for KPI based contact center. Recruiting and training presales/postsales and Helpdesk teams. Technologies used: Freshworks, Microsoft 365, Intune, Mosyle, JAMF, Apple Business Manager, Apple School Manager, Manage Engine, ZOHO Suite, iOS App Development Projects delivered: -MNC warehouse design and deployment using Cisco Meraki, Apple Business Manager,DEP in a one of a kind warehousing project running solely using WiFi connectivity exclusively! -Large Insurance Customer: Customer Support Management systems -Large Insurance Customer: Agent Management Systems -Apple Education and Certification Program Setup and Deployment -Electronic Flight Bag for multiple airlines -Contact Center as a Service (CCaaS) by migration of traditional call centers to Zoom Contact Center(ZCC) for large Insurance client Show less

  • WillInfoTech [Will Information Technologies Private Limited]
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CEO, and Chief Mobility Enabler
      • Nov 2012 - Present

      Drive adoption of Enterprise Mobility in organizations enabling them become more agile and productive. Build business partner relationships pan-India. Drive Enterprise Mobility business in India with active partnerships with Zimperium, Okta, Google Zero Touch and Google Enterprise Teams as well as many ISVs. Drove innovative projects with companies in Insurance, Banking, FinTech, Manufacturing, Airline, Defence Manufacturing, and strategic initiatives for Intelligence gathering, armed forces of India. Project(s) Delivered: -India's first BYOD Zero Trust MDM deployment featuring OnPrem Azure AD and Proxy based SSO in large bank based in Mumbai -Electronic Flight Bag iPAD deployment for Pilots of erstwhile Jet Airways -Mobile Threat Detection and Prevention using Zimperium along with MDM for Financial Regulatory Body in India -BYOD and Company Owned Tablets for Large Insurance Company (5000+ total managed devices) -BYOD deployment for Indian Defence Manufacturing Company. -BYOD deployment for Mobile App Deployment and Management for regulated electricity production and distribution company. Show less

  • BPTP Ltd.
    • India
    • Real Estate
    • 700 & Above Employee
    • Sr. VP and CIO
      • Sep 2009 - Nov 2012

      Lead corporate key initiative of Brand building. Business planning for handling customer base with KPIs of Loyalty development and management. Strategic IT Planning for focused IT spending and achievement of short and long term business objectives. Enhance sales strategy with optimized call flow and reporting infrastructures to plug loose ends and quantify sales conversions. Was responsible for CRM and Contact Center deployment, ECM and BPM process Design and Deployment. Drive business to adopt "Virtualize everything" policy where technologies not available on a private/public cloud model will not be deployed. Also leading Smarter cities initiative.Achievements: BYOD Adoption across enterprise using MDM. Built a FTTH enabled township affecting 1.5 lakh families in Faridabad which was the largest FTTH project of its kind in North India at that time. Show less

    • Director IT
      • Mar 2006 - Sep 2009

      Accomplishments:• Successfully implemented SAP ECC 6.0 with the following modules: FICO, Human Resources, Project Systems, Materials Management, Real Estate Module (Home Building Solution). This implementation became the blueprint for almost all future implementations of SAP in the Real Estate Industry pan-India. • Instituted change management techniques which eased the transition into SAP• Involved with infrastructure projects involving Green buildings and to get Leeds certification for upcoming IT-SEZ projects. • Implemented Virtualization in the production environment as well as for development environments.• Consolidated IT operations to corporate head office to provide for easy disaster site replication.• Completed enterprise wide asset management, software management/distribution policies.• Implementation of IT policies as required by e-governance initiative. Conducted vulnerability assessment and chalked out the IT strategy for the company for the next 5 years to match business projections.• Compliance with clause 49• Implementation of IT Budgets to get better controls on costs to maintain best Total Cost of Ownership across the various technologies.• Completed SAP Business Warehousing deployment for making MIS development faster• Successfully built the roadmap for disaster recovery and a Green datacenter for the new corporate office Roles:• Report directly to the Managing Director.• All technical/IT projects of the company would require my input in terms of budgetary and execution of projects.• Managed a team of over 20 personnel who include both technical and development.• Creation and Management of IT infrastructure from scratch and standardizing processes such as requisition procedure, procurement of IT products, product testing etc. Show less

  • Metlife Bank
    • Somerset, NJ
    • Senior Consultant
      • Jan 2005 - Feb 2006

      Working with Fidelity Financial for support and interface with the banking application. Development and management of www.metlifebank.com Accomplishments: • Developed and deployed 5 major releases for the Bank. • Developed the Image Rotation web service using the SOAP protocol, RPC Encoding and WS-1 Compliance. • Developed the Sign-In web service using the SOAP protocol, Document-Literal style and WS-1 Compliance. • Developed the Email Referral Marketing service using the SOAP protocol and WS-1 Compliance. • Consumed Rate web service from Fidelity Sanchez Servers. • Developed and maintained existed Struts 1.0 based JSP web pages. • Write extensive validation routines based on business rules. • Worked heavily on SOAP XML messaging to communicate to external vendors: Fidelity National Financials Sanchez platform. • Deployment of SOAP XML Web Services on WebSphere Application Server 4.07. • Developed StarTeam folder structure source code safekeeping. • Used MetLife Vantive system for release co-ordination and deployments. • Coordinate with the DBA for database changes. • Follow the company Software Development Life Cycle (SDLC) guidelines • Wrote System Use Cases SUCs and developed sequence diagrams for the purpose of documenting each deployment. • Wrote documentation of the source code. Roles: • Assist project manager by organizing weekly team meeting and giving progress reports • Received commendation from Business users for delivering end solution bug free and with better than expected performance • Coordinated with the Fidelity Sanchez teams for the use and deployment of both web services. Show less

  • National General
    • United States
    • Insurance
    • 700 & Above Employee
    • Application (CUI) Consultant
      • Jun 2003 - Dec 2004

      Development work related to Credit Reports, Motor Vehicle records for the brokers of GMAC. Accomplishments: • Developed agent processing tools such as MVR (Motor Vehicle Record), CLUE, Credit score, Credit Card Payments from external vendors and Billing transactions from the internal mainframe. • Write extensive validation routines based on business rules. • Developed routine to encrypt Credit Card information for billing front end. • Worked heavily on XML messaging and XSL transformations using JAXb, JDOM and SAX parsers to communicate to external vendors. • Deployment enterprise services on JBOSS. • Developed CVS folder structure for the agent processing application. • Developed JAVA classes to perform validation for the front-end VIEW screens. • Developed JSP pages to render XSL/XSLT Stylesheets for the front end. • Worked with session beans to invoke enterprise services and external vendor applications. • Wrote System Use Cases SUCs and developed sequence diagrams. • Wrote documentation of the source code. Roles: • Assist project manager by organizing daily team meeting and giving progress reports • Received commendation from Business users for delivering end solution 3 weeks before projected timeframe • Coordinated with the project team based in St. Louis, Missouri • Software Development Life Cycle (SDLC) process Show less

Education

  • Malaysia University of Science and Technology
    Master of Business Administration - MBA, MBA & CMI (UK) Level 7
    2023 - 2024
  • Barton College
    Bachelor of Science - BS, Computer Information Systems
    2000 - 2003
  • University of North Carolina Asheville
    UGrad, Freshman
    1999 - 2000
  • D.A.V. College, Chandigarh
    12th, Non-Medical
    1997 - 1999
  • St. John's High School, Chandigarh
    10th, Metriculation
    1987 - 1997

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