Viktorija Bilkova

Group Projects Banking Team Lead at GLOBAL BUSINESS SOLUTIONS
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Contact Information
us****@****om
(386) 825-5501
Location
Cyprus, CY
Languages
  • Russian Native or bilingual proficiency
  • Latvian -
  • Greek -
  • English -

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Credentials

  • Certificate in Paralegal Practice, Level 3
    PRIVATE INSTITUTE OF LAW
    Mar, 2017
    - Nov, 2024
  • Intensive course of Modern Greek language
    National & Kapodistrian University of Athens
    Sep, 2010
    - Nov, 2024
  • “AML 4th Directive”, “MiFID II Overview: the new regulatory framework”, “Corporate Governance for Credit Institutions”, “Annual AML Training”
    RCB BANK LTD
  • Courses: Client types; Effective attendance management by telephone; Dealing with difficult clients; Me at my best; Stepping up
    TRIVIUMS
  • Risk Management on Eneco project
    Hogeschool Rotterdam

Experience

    • Cyprus
    • Business Consulting and Services
    • 1 - 100 Employee
    • Group Projects Banking Team Lead
      • Sep 2023 - Present

    • Associate Banking and Corporate advisor
      • Aug 2021 - Present

    • Cyprus
    • Entertainment Providers
    • 1 - 100 Employee
    • KYC and Banking Specialist
      • Sep 2021 - Sep 2023

    • Banking
    • 100 - 200 Employee
    • Senior Specialist - Due Diligence Officer
      • Jul 2016 - Aug 2021

      - KYC of potential and existing customers of the Bank in regards Customer Acceptance Policy, Customer Identification Procedures and AML; - Mitigating of integrity risks for the bank by contributing to the risk assessment of business relationships based on regulations against money laundering and terrorist financing; - Comply with and follow up on regulatory requirements, such as the Foreign Account Tax Compliance Act (FATCA) and Markets in Financial Instruments Directive (MiFiD); - KYC of potential and existing customers of the Bank in regards Customer Acceptance Policy, Customer Identification Procedures and AML; - Mitigating of integrity risks for the bank by contributing to the risk assessment of business relationships based on regulations against money laundering and terrorist financing; - Comply with and follow up on regulatory requirements, such as the Foreign Account Tax Compliance Act (FATCA) and Markets in Financial Instruments Directive (MiFiD);

    • Latvia
    • Banking
    • 1 - 100 Employee
    • Customer Relationship Management Specialist
      • Mar 2013 - Mar 2016

      - Preparing documents for account opening – KYC procedure;- Generating new business through introducers/ intermediaries;- Establishing strong relationships with existing clients;- Leading the sales process, building the client base and achieving sales goals;- Customer monitoring – business activity, payments

    • Customer and Administrative Assistant
      • Mar 2012 - Mar 2013

      - Preparing daily payment reports, statements;- Accounting ledgers maintains by verifying and posting account transactions;- Internet-banking assistance;- Translating incoming and outgoing correspondence, documents of the Branch and the Bank including texts of internal normative documents, contracts, and other documents from/to Russian-English-Greek;- Carrying daily administrative duties;- Booking conference room, taxis, couriers;- Monitoring stationary levels and ordering office supplies;- Greeting and assisting visitors to the office;- Resolve administrative problems;- Communicating with local companies;- Selling bank products and services to existing and potential clients; Show less

    • Latvia
    • Banking
    • 1 - 100 Employee
    • VIP Customers Account Manager
      • Sep 2009 - Oct 2011

      - Analyzing and dealing with new core business clients; - Building a database of new core business clients; - Communicating both with clients and other departments; - Developing client business strategy; - Analyzing and dealing with new core business clients; - Building a database of new core business clients; - Communicating both with clients and other departments; - Developing client business strategy;

    • Latvia
    • Banking
    • 100 - 200 Employee
    • Assistant Branch Manager
      • Oct 2008 - Oct 2009

      - Analyzing and dealing with new core business clients; - Building a database of new core business clients; - Communicating both with clients and other departments; - Developing client business strategy; - Analyzing and dealing with new core business clients; - Building a database of new core business clients; - Communicating both with clients and other departments; - Developing client business strategy;

    • Latvia
    • Financial Services
    • 1 - 100 Employee
    • Call Center Specialist
      • Sep 2007 - Sep 2008

      - Answering the customers’ phone calls; - Assisting an information search; - Solving different clients’ problems; - Internet bank and credit card help desk; - Raising profit of the Bank by introducing customers to Bank retail products; - Answering the customers’ phone calls; - Assisting an information search; - Solving different clients’ problems; - Internet bank and credit card help desk; - Raising profit of the Bank by introducing customers to Bank retail products;

Education

  • University of Wolverhampton
    Master of Arts - MA, Project Management
    2015 - 2016
  • Banku Augstskola
    Bachelor's degree, Finances
    2006 - 2010

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