Viktoriia Volchenok

Co-Founder at ASTER-CONSULTING
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Contact Information
us****@****om
(386) 825-5501
Location
Lviv, Lviv, Ukraine, UA

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Credentials

  • Intermediate Jira Course
    IAMPM
    May, 2023
    - Nov, 2024
  • PROJECT RISK MANAGEMENT
    Sigma Software Group
    Mar, 2023
    - Nov, 2024
  • Business Analysis in IT
    Web Academy
    Sep, 2022
    - Nov, 2024

Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Co-Founder
      • Feb 2023 - Present

      Strategic management and financial control

    • CEO, Program Manager, ERP Software Implementation Expert
      • Oct 2017 - Present

      -Led team of a 10 Project Managers, that ensured high-quality deliverables on ERP implementation projects,-Communicated with corporate clients (CEOs, Financial managers, Production managers, Accountants), that clarified the client's long-term expectations and ensured the work planning process and reliable business relationship with clients,-Conducted discovery phases on projects and proposed opportunities for client's business, that convinced the clients to increase project scope,-Worked as an Accountant manager on corporate projects, facilitated the strategic and issue meetings, as well as communicating about completed tasks and payments, that helped to launch the ERP systems in alignment with client's needs and receive 100% of payments,-Advised clients on complex tasks using system thinking, that helped eliminate problems using fewer resources,-Prepared Terms of Reference and other documents to receive a grant in European Bank of Reconstruction and Development on software implementation project, which provided funding for the project,-Staffed PMs and conducted technical interviews, testing trainees after probation, which ensured employee fit and helped grow and develop the team,-Managed the development of business standards and rules, that laid a foundation for quality services and business growth,-Oversaw and analyzed the company's finances to ensure smooth operation. Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CEO, PM, BA
      • Nov 2011 - Aug 2017

      -Project manager with Business Analyst functions on ERP software implementation projects at manufacturing and trading enterprises, -Worked with project teams of 5+ members, -Communicated with corporate clients (CEOs, Financial managers, Production managers, Accountants, Technologists), that helped to anticipate client's expectations and avoid some issues on the projects, -Conducted discovery phases on projects, that clarified project scope and increased the effectiveness of development team, -Developed user instructions, that ensured a short learning curve for newly onboarded users and reduced questions and complaints, -Worked as a Product owner of vertical solution for Garment manufacturing, that provided a turnkey solution to more than 500 clients, -Advised clients on complex tasks in production accounting projects. Show less

Education

  • Харьковский национальный университет городского хозяйства
    Степень магистра, Бизнес, менеджмент, маркетинг и смежные службы поддержки
    1999 - 2004

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