Viktoriia Kovryzhenko
Office Manager at Playtika- Claim this Profile
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Bio
Experience
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Playtika
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Israel
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Computer Games
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700 & Above Employee
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Office Manager
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Mar 2021 - Present
- Ensure timely and accurate customer service- Handle complaints and specific customers’ requests - Maintain the office condition and arrange necessary repairs- Address employees queries regarding office management issues- Provide general support to visitors- Liaise with facility management vendors- Coordinate office activities and operations to secure efficiency and compliance with company policies- Organize office operations - Ensure regular and quality internal communication with office residents to create a pleasant work environment and useful information space - Provide support with office assets inventory process - Coordinate Green Project- Coordinate Charity Project- Coordinate Cleaning Service - Coordinate Florist Service - Provide presents distribution for team members to special occasions - Managing office supply providers, keeping track of contracts and orders - Coordinate organizing different events (For ex. New Year Party for 600 ppl) - Communicate with the Landlord and third-party facility services
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Ciklum
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Resourcing Coordinator
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Oct 2020 - Mar 2021
- Requests covering: via partners, placement of request in social media, communication with the sales team, market researches- Reviewing CV according to the requirements- Scheduling interviews- Reports preparation
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Service and Network coordination manager
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Dec 2017 - Oct 2020
- Coordinate and manage the work of receptionists: provide motivation and guidance to the team, responsible for hiring and termination.- Develop and maintain relationships with Land Lord; - Responsible for Green office Project: searching provider, maintain relationships and communication with employees -Assist with facilities operations in the office and research new deals and suppliers: сheck completed work by contractors and vendors.- Provide guidance and direction to employee’s questions regarding office management- Employees and clients support in daily activities- Work with Service Desk system, process office support requests- Basic budgeting and reporting tasks- Manage office access system – Ilobby system - Lead and coordinate office space layout changes or renovations, capacity, employee’s moves in Office Space system- Сoordinate custom clearance process
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STB TV Channel
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Ukraine
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Broadcast Media Production and Distribution
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200 - 300 Employee
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Line producer
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Apr 2013 - Sep 2017
Projects: Incredible truth about stars, Pregnant in 16 , One for all, So You Think You Can Dance , Ukrainian Next Top Model- monitoring the budget and production schedule, revising the schedule and controlling expenses to keep the shooting on time and within budget- locations searching- deals with on-location crises- assist in booking travel (ticket purchase, hotel reservation, visa support logistics) - manage and coordinate the work of drivers, organization and control of transfers of team- deals with project participants, stars, experts- deals with documents
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Budget Rent a Car, UAE
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United Arab Emirates
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Customer Service Specialist
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May 2012 - Jan 2013
- coordinate the work of drivers- plan and schedule transfers - allocate vehicles- plan vehicles’ routes- liaising and negotiating with customers- prepare work plans and reports- timely report to management - coordinate the work of drivers- plan and schedule transfers - allocate vehicles- plan vehicles’ routes- liaising and negotiating with customers- prepare work plans and reports- timely report to management
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Amnesty International
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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International Volunteer
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2012 - 2012
- answer phonecalls - act as the the initial point of contact for the office visitors- meet and greet visitors- manage office correspondence- maintain the clean work environment- ordering office stationery supplies- assist in research of information- maintain volunteers’ weekly schedule- other duties as assigned - answer phonecalls - act as the the initial point of contact for the office visitors- meet and greet visitors- manage office correspondence- maintain the clean work environment- ordering office stationery supplies- assist in research of information- maintain volunteers’ weekly schedule- other duties as assigned
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MYKOLA CONSTRUCTION LTD
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United Kingdom
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Construction
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Director Assistant
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2011 - 2012
- provide support of day-to-day activity of the Director- carry out a range of administrative tasks, including photocopying, filing, sending faxes, making travel arrangements- maintain document workflow- act as the initial point of contact for the Director- meet and greet clients and visitors- answer and forward phone calls- conduct (phone) counseling on the company's products- register incoming and outgoing correspondence- assist in research, preparation and dissemination of required information- monitor competitors
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Education
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Kyiv Slavonic University
Master's degree, International political analyst, interpreter, International relation department