Convention Sales Executive

• Jul 2023 - Present

Personal Assistant

• Jun 2022 - Oct 2022

• Performing and overseeing the provision of the full range of administrative tasks • Arranging and coordinating international travel including flights, visas, hotels, ground transportation logistics • Printing documents for meetings in a timely manner • Organizing conference calls and video conferences • Building on and maintaining an excellent rapport with staff across the whole organization • Managing e-mails as required and acting tasks where appropriate • Connecting with multiple contacts throughout the organization and liaising with a wide range of external points of contacts too Show less

Front Office Agent

• May 2022 - May 2022

Front Office Agent

• Aug 2021 - May 2022

• Welcoming guests in a friendly, prompt and professional manner • Check in /out procedures according to standards, providing information about all hotel services and the useful places around • Answering phones according to IHG standards; up-selling rooms to maximize hotel revenue • Reservation procedures, assist the guests in a question of improvement their stay • Work with “Think Ahead” philosophy making guest service • Cash and credit card transactions in accordance with IHG and local standards • Cross training in other departments to be more flexible in communication and helpful the guests and colleagues Show less

Администратор

• Jun 2020 - Feb 2021

• Communication with clients and sale of subscriptions • Maintaining discipline in the team and keeping the work schedule of employees • Induction of new employees (preparation of the workplace, registration and entry into all the necessary databases, meeting new colleagues, supervising a new employee) • Maintaining and developing corporate culture - congratulating employees, organizing various events, maintaining traditions • Interaction with all departments of the company • Communication with clients and sale of subscriptions • Maintaining discipline in the team and keeping the work schedule of employees • Induction of new employees (preparation of the workplace, registration and entry into all the necessary databases, meeting new colleagues, supervising a new employee) • Maintaining and developing corporate culture - congratulating employees, organizing various events, maintaining traditions • Interaction with all departments of the company

Официант

• Jul 2016 - Aug 2016