Experience

AIA Connecticut

• United States
• Architecture and Planning
• 1 - 100 Employee

• Events Specialist

  • Mar 2023 - Present

  Roles and Responsibilities Webinar program preparation - Work with AIA Connecticut Committees in developing webinars - Gathering relevant information from speakers (e.g., bios, headshots, etc.) - Developing and managing registration forms to collect relevant information to better support the events. - Hosting practice webinars or run-of-shows with speakers. - Gathering materials to promote the event such as Zoom links, reminder emails, and meeting materials to be shared in advance. - Developing a run-of-show while considering accessibility, engagement, and support requirements Event Management - Proficient with meeting coordination and platforms such as Zoom, CVENT, Perfect Table Plan, and WordPress. - Coordination of pre- during, and post event work and staff/ volunteer - Conduct pre- and post – event evaluations and report on outcomes - Developing and maintaining an internal and external calendar of events relevant to AIA Connecticut Programs - Staying current with event management and engagement best practices for remote, hybrid, and in-person events. - Work with the Marketing/Communications to coordinate delivery schedule to market programs through email, social media, and print (if needed). - Proactively handle any arising issues and troubleshoot any emerging problems during the planning process or on the event day. Show less



Easy Wedding

• United Arab Emirates
• Entertainment Providers
• 1 - 100 Employee

• Wedding Planner Manager

  • Jun 2021 - Jul 2022

  • Wedding planning from A to Z • Confirm booking from our sales teams; • Prepare documents for legal wedding • Proceed with booking & payments; • Discuss with the couples to prepare for their weddings; • Selecting the venues, mood boards and all details • Offer extra services based on their requests & budgets; • Organize mid-size events (2 to 20 people); • Organise large-size events (from 50 peole) • Maintain networks of suppliers; • Coordinate the wedding on site and etc.. Show less



Al Diyar Vacation Homes

• United Arab Emirates
• Travel Arrangements

• Operations Manager

  • Jan 2021 - Apr 2021



NomadsBNB

• Dubai, United Arab Emirates

• Sales Operations Manager

  • May 2020 - Oct 2020



Liberty International Tourism Group

• Austria
• Travel Arrangements
• 100 - 200 Employee

• Project Manager M.I.C.E

  • Apr 2017 - Mar 2020

  • Meetings & Events: End-to-end planning and delivery of meetings, events and conferences • Incentives & Recognition: Programs designed to motivate employees and channel partners • Responsible for owning the management and delivery of assigned events projects, acting as liaison among client, sales account management, internal support departments and external vendors. • Ownership of all project delivery elements, utilizing standard processes and procedures to achieve client satisfaction. • Add creativity and vision to programs • Management of supplier partners and internal support areas to ensure quality and timely delivery • Proactively escalate potential client or project issues for timely resolution • Financial accountability for assigned projects following standard processes and procedures including adherence to standard or client deposit terms, terms and conditions of client contract, billing turnover requirements and cash management guidelines. • Provide project feedback to all stakeholders through summary and distribution project debrief notes for inclusion in account review Show less



Alpha Tours

• United Arab Emirates
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Excurtion Executive | CIS

  • Mar 2015 - Oct 2016

  • Responsible to provide guidance and perform prescribed actions as necessary based on Tour Guide performance • Preparing the daily schedule for each Tour Guide • Providing a Daily, one-on-one progress report of each tour guide• Responding to department emails and following up with any requests or issues• Planning and managing private tours

• Hotels Representative - Sales Executive

  • Jun 2012 - Mar 2015

  • Provide account management to existing accounts while identifying client needs for additional products• Utilize analytical research tools and resources to more effectively target your prospects• Employ product knowledge and ROI to educate and sell• Demonstrate mastery of sales skills by generating interest and cultivating business relationships• Call upon and engage prospective properties while promoting the value of Alpha Tours brands and increasing sales• Present samples, fliers, or catalogs and emphasize marketable features of products• Quote prices, convey credit terms, and prepare sales contracts• Develop and maintain positive relationships with F+B, Accounts and Purchasing contacts• Coordinate with admin team to investigate and resolve customer issues; follow-up on deliveries and back-ordered items• Work with accounts team to ensure that customers pay invoices within agreed upon terms• Submit sales reports in a timely mannerDaily Practices - Duties and Responsibilities:• Meeting / seeing tourists at the airport• Accompanying guests on airport-hotel-airport• Conducting informational meetings with tourists• Informing the guests about the host country• Sale excursion tours and services (yachts, private tours, car rentals, shopping tours)• Assistance for guests• Addressing emerging issues tourists in the hotel Show less

• Reservation Executive - CIS

  • Nov 2010 - Jun 2012

  • Maintain database of national/international tour operator accounts in the Company’s database system and keep detailed tracking notes of company tour accounts.• Organize all travel arrangements (tickets and hotel booking) including visa application• Ticketing for corporate clients processing of telephone and internet bookings.• Schedule "Happy Arrival" greeting program for visiting tour groups. • Assist in working with the group tour companies to convert the "Happy Arrival" greetings into overnight/extended stay Show less